L1 Service Desk Support Regina, Canada (100% Onsite)
About the role
Job Title: L1 Service Desk Support Location: Regina, Canada (100% Onsite) Duration: 12 months plus Experience: 4–6 Years Please share the resume with me at pranay@burgeonits.com We are looking for an L1 Service Desk Support Engineer with hands-on experience in Microsoft 365 end-user support. The candidate should have strong troubleshooting skills and be able to provide onsite deskside support for Microsoft 365 services. Mandatory Skills 4–6 years of L1 Service Desk/Desktop Support experience Microsoft 365 (M365) administration and end-user support Microsoft Entra ID (Azure AD) Exchange Online SharePoint Online OneDrive Microsoft Intune Outlook troubleshooting MFA (Multi-Factor Authentication) & Password Reset support Mailbox and user access management End-user onboarding and deskside support Strong troubleshooting and customer support skills Excellent communication skills Must be available to work onsite in Regina, Canada Good to Have: Microsoft 365 Tenant-to-Tenant (T2T) migration experience Mobile/device migration support
About BURGEON IT SERVICES
Burgeon is a provider of technical and IT staff augmentation solutions. We are in business to help you maintain your competitive advantage by cost-effectively delivering highly skilled consultants when and how you need them most.
Burgeon is located in USA, AUSTRALIA & INDIA.
Burgeon offers Contract, Contract-to-Hire, Direct Hire and Payroll Services to companies of all sizes.
Burgeon understands the reaction time required to consistently provide companies with the technical resources necessary for growth. Burgeon places heavy emphasis on internal hiring, database technology integration, ongoing internal training and customer service. Our goal is to build a working relationship with you that is mutually beneficial. As a result, we are highly motivated to consistently deliver the best consultants and the best customer service available.
Burgeon has earned a reputation amongst companies and consultants as being fair dealing and highly customer service oriented. We invite you to experience the difference working with Burgeon can make.
Our Culture
Burgeon has a unique culture and a very distinct, progressive, and professional attitude. We are results driven and passionate about matching the right people with the right companies. We take pride in providing quality consultants to reputable clients in order to ensure a mutually beneficial relationship. We fully understand the competitiveness of our business and rely on each other to maintain an adaptable, professional atmosphere. Our employees work in a fast-paced environment focused on goal setting and accomplishing those goals.
Vision
To provide the highest quality IT resources for small, medium, and Fortune 500 companies.
Mission
At Burgeon we are passionate about matching great people with great companies.
Values
Achieving our mission requires intelligent, energetic and committed people who possess:
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L1 Service Desk Support Regina, Canada (100% Onsite)
About the role
Job Title: L1 Service Desk Support Location: Regina, Canada (100% Onsite) Duration: 12 months plus Experience: 4–6 Years Please share the resume with me at pranay@burgeonits.com We are looking for an L1 Service Desk Support Engineer with hands-on experience in Microsoft 365 end-user support. The candidate should have strong troubleshooting skills and be able to provide onsite deskside support for Microsoft 365 services. Mandatory Skills 4–6 years of L1 Service Desk/Desktop Support experience Microsoft 365 (M365) administration and end-user support Microsoft Entra ID (Azure AD) Exchange Online SharePoint Online OneDrive Microsoft Intune Outlook troubleshooting MFA (Multi-Factor Authentication) & Password Reset support Mailbox and user access management End-user onboarding and deskside support Strong troubleshooting and customer support skills Excellent communication skills Must be available to work onsite in Regina, Canada Good to Have: Microsoft 365 Tenant-to-Tenant (T2T) migration experience Mobile/device migration support
About BURGEON IT SERVICES
Burgeon is a provider of technical and IT staff augmentation solutions. We are in business to help you maintain your competitive advantage by cost-effectively delivering highly skilled consultants when and how you need them most.
Burgeon is located in USA, AUSTRALIA & INDIA.
Burgeon offers Contract, Contract-to-Hire, Direct Hire and Payroll Services to companies of all sizes.
Burgeon understands the reaction time required to consistently provide companies with the technical resources necessary for growth. Burgeon places heavy emphasis on internal hiring, database technology integration, ongoing internal training and customer service. Our goal is to build a working relationship with you that is mutually beneficial. As a result, we are highly motivated to consistently deliver the best consultants and the best customer service available.
Burgeon has earned a reputation amongst companies and consultants as being fair dealing and highly customer service oriented. We invite you to experience the difference working with Burgeon can make.
Our Culture
Burgeon has a unique culture and a very distinct, progressive, and professional attitude. We are results driven and passionate about matching the right people with the right companies. We take pride in providing quality consultants to reputable clients in order to ensure a mutually beneficial relationship. We fully understand the competitiveness of our business and rely on each other to maintain an adaptable, professional atmosphere. Our employees work in a fast-paced environment focused on goal setting and accomplishing those goals.
Vision
To provide the highest quality IT resources for small, medium, and Fortune 500 companies.
Mission
At Burgeon we are passionate about matching great people with great companies.
Values
Achieving our mission requires intelligent, energetic and committed people who possess: