Student InternshipOpportunity– IT Operations & ServiceNow Reconciliation
Application Deadline: March 26, 2026

**Location:**Canada - Remote
Duration: 4 Months

**Start Date:**April 1, 2026

Rate: $25/hr + 4% of vacation pay
**Department:**IT Operations

Are you a student or new graduate with a passion for technology and an eye for detail? Or do you know someone to share this opportunity with to join our IT Operations team for a hands-on, 4-month internship where you’ll gain real-world experience working with enterprise tools like ServiceNow (SNOW), while contributing to internal initiatives.

Key Responsibilities

• Set up and reconcile Managed Service Provider (MSP) orders and customer service contracts as entitlements in ServiceNow (SNOW)

• Ensure alignment between active MSP orders, actual deployments, usage per customer and corresponding invoices by validating what’s in the contract

• Document and update relevant data within the SNOW Configuration Management Database (CMDB)

• Track data and compare to entitlement levels to be able to bill customers with accurate time

• Assist in enhancing SNOW's integration with Finance for improved billing accuracy (including time, overage, usage, and SPLA reporting) and provide Finance monthly usage report

• Support the development of reporting dashboards such as Top X and Customer Success Management (CSM) dashboards in SNOW

• Adjust NetSuite order setup to match SNOW entitlement

WhatWe’reLooking For

• Currently enrolled in a post-secondary program or recent graduate, who has extensive data handling and excel experience, ideally in Computer Science, Information Technology, or a related technical field

• Strong attention to detail and organizational skills

• Familiarity with ServiceNow or other ITSM tools is an asset

• Interest in IT service management, operations, and enterprise systems

• Proactive, eager to learn, and comfortable working both independently and collaboratively

Why Join Us?

• Gain meaningful experience with a leading IT platform

• Work alongside experienced professionals in a supportive environment

• Develop skills in data reconciliation, systems management, and financial reporting processes

• Opportunity to impact key IT operations projects

We're dedicated to ensuring each member feels a sense of belonging, safety, and respect. At Carbon60, OpsGuru, C60 Digital, your unique voice is heard and embraced, and you meaningfully contribute to decision-making and the organization's growth. We are committed to equitable employee experience, opportunity, and support. If you require accommodation or support during the recruitment process, please email us at careers@carbon60.com

We thank all applicants for their interest in this exciting opportunity. Only candidates that meet the qualifications will be contacted for an interview. Application Deadline: March 26, 2026