Role: SRE Lead Location: Toronto, ON Duration: Long Term Contract

Job Description: SRE Lead - MUST HAVE Skills: • Strong Day 1 Dynatrace expertise, including: o DQL o Gen3 Dashboards o Traces / Grail o Active Gate and Plugins o SRG / Workflow development o BizEvents • Prior hands on experience with APM and observability platforms (Dynatrace or equivalent), with the ability to instrument, analyze, and troubleshoot distributed applications • Deep troubleshooting expertise using observability signals (Metrics, Events, Logs, Traces) to identify root causes across complex, multi layer E2E environments • Strong foundation in Observability fundamentals (MELT) • Expert level dashboard design, including UI/UX best practices • Extensive experience troubleshooting performance and non functional issues • Strong expertise in AWS Observability, including: o CloudWatch o Application Signals o Metrics, Logs, and Traces o Lambda and API Gateway • Development experience with Python, Ansible, AWS Lambda, ECS, and Azure Functions • Understanding of AI based system fundamentals, including how such systems are built and monitored