Job Title/Titre d'emploi

Mobile Device Deployment - Contract

Vacancy No / Numéro de poste vacant

VN9548

Company Name/Nom de l'entreprise

Compugen Inc

Work Location

Richmond Hill, ON

Pay Range / Rémunération

Base Compensation: $20-$25 Hourly *range is not inclusive of variable compensation (if applicable). (Note: This range is not applicable to Independent Contractors.) Total Cash Compensation: $39000-$48750 Annually (range is inclusive of variable compensation if applicable) (Note: This range is not applicable to Independent Contractors.)

Pipeline Posting

No

Job Details/Détails du poste

_____________________________________________________________

About Compugen

Compugen is Canada's largest privately-owned Technology Ally. To innovate industries, transform businesses, connect communities, and drive meaningful change, we must think bigger, reach broader, and act bolder. Through knowledge, curiosity, and collaboration, Compugen helps organizations delivering experience by design. This is what it means to be human-centered and technology-enabled.

Dreaming, designing, and delivering isn't just a mantra for us — it's a way of life. We believe that technology is the conduit, but our people – they are the connection that truly makes the magic happen!

Our Culture

We are a human-centered culture where we prioritize your well-being and are invested in helping you reach your fullest potential. We're not only focused on achieving our goals — we're dedicated to helping you achieve yours.

If you're relentlessly curious, driven to make a difference, and collaborative at the core, then you belong with us.

Position Overview:

We seek an exceptional technical service professional to help us grow our business. You deliver customer experiences that help us achieve our revenue goals.
Join a team that invests in your future through training, coaching, and career path development. Your voice matters, and we want to hear it. Our team works together to test new ideas before we go all in. If you get things done and are entrepreneurial, curious, and persistent, make a difference with us.

Be a part of a high-growth company that is disrupting the cellular space! This is NOT your role if you like top-down direction, routine and consistency.

Key Responsibilities:

• Install, test, troubleshoot and diagnose software and hardware related issues

• Meet daily production deadlines as assigned by the Configuration Scheduler

• Communicate with technical support staff to resolve technical issues

• Follow ISO procedures outlined in Valet’s Quality Management System

• Develop knowledge of new technology and VALET’s solutions

• Propose solutions and ideas that simplify partners’ cellular environment

• Utilize your social media presence to establish yourself as a leader in how to simplify cellular service delivery and optimize spend

• Collaborate with the team to deliver services that make customers say WOW

Skills & Qualifications:

• Post-secondary education in Electronics or a related IT program

• Minimum 1 year Wireless industry experience, which includes but is not limited to refurbishing, setup and imaging experience

• A desire to learn and grow your career

• Fast learner; Proactive self-starter

• Exceptional email communication skills

• Knowledge of cell phones and carrier plans

• Ability to follow instructions with minimal guidance; able to work independently with minimal supervision.

• High attention to detail; proven track record of delivering quality work based on precision workmanship.

• Flexibility to adapt to changing priorities and deadlines.

• Able to lift independently a minimum of 30 lbs.

• Knowledge of carrier activation procedures considered an asset (Rogers experience)

Equity Statement

At Compugen, we are committed to diversity, equity and inclusion. We actively recruit from all groups, including women, Indigenous people, persons with disabilities and members of visible minorities. We recognize the importance of removing barriers to participation and provide accommodation upon request to all applicants throughout the recruitment process. If you require an accommodation, our People & Culture representative will work with you to meet your needs in a confidential and respectful manner. We believe everyone deserves a seat at the table-and we are taking deliberate action to make this a reality.

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