Job Title: UX Designer & Business Analyst City, State: Remote, Canada Duration: 12+ Months

About Vlink VLink, founded in 2006, is a leading global provider of software engineering services with next-gen technologies and best-in-class talent. Our Headquarters are in the U.S, and we have offices in 7+ countries from North America-Europe to APAC, with expansion plans in the Middle East.

About the role: We are seeking a highly skilled UX + Business Analyst (Hybrid Role) who can bridge the gap between user experience design and business analysis. This role requires a strong ability to translate business needs into intuitive, user-centric solutions while ensuring alignment between business stakeholders and technical teams. The ideal candidate will possess deep expertise in UX design, user research, requirements gathering, and solution validation, along with strong communication and stakeholder management skills.

UX Design Responsibilities Understand product specifications, business needs, and user requirements. Conduct user research and create user personas, journey maps, and usability insights. Design wireframes, prototypes, and interaction models aligned with user needs. Collaborate closely with UI designers to deliver visually appealing, intuitive interfaces. Define and evaluate interaction design frameworks and usability success metrics. Identify and solve UX challenges including usability, accessibility, and findability. Communicate design concepts and prototypes effectively to developers and stakeholders. Ensure consistent and seamless end-to-end user experience across platforms. Use tools like Figma (or equivalent) to create design assets and prototypes.

Business Analyst Responsibilities Act as a liaison between business stakeholders and IT/IS teams. Gather, analyze, and document business and functional requirements. Conduct gap analysis and translate findings into actionable insights. Facilitate requirements gathering sessions, workshops, and stakeholder interviews. Ensure business needs are clearly understood and translated for technical teams. Participate in solution design, validation, and system walkthroughs. Collaborate with UX teams to incorporate usability and UI considerations into system design. Support project delivery through reviews, documentation, and process alignment. Develop reports that convert business data into clear, actionable insights.

Strong understanding of: Business Analysis principles and best practices Software Development Life Cycle (SDLC) Agile, Waterfall, or hybrid methodologies

Working knowledge of: Programming concepts Relational databases Client-server architecture

Proficiency in: UX tools (Figma preferred) Documentation tools and visualization techniques

Preferred Qualifications Experience in end-to-end product lifecycle delivery (UX + BA combined role). Exposure to enterprise applications or large-scale digital transformation programs. Prior experience working in cross-functional agile teams. Certifications in UX Design / Business Analysis (nice to have).

EEO Statement VLink is an Equal Opportunity Employer committed to fostering an inclusive environment where diversity is celebrated. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Employment is contingent upon successful completion of a background check. Applicant information will be handled in accordance with VLink's privacy policy.