Peer Support Worker ? Job Description:

Position Overview

• Title: Peer Support Worker
• Hours: This is a contract position ending on April 30, 2027, with the possibility of an extension.
• Reports to: Manager of Programs & Services
• Divisions: Programs & Services and the entire organization

Summary

Peer Support Workers use their own lived experience with mental health, substance use, and/or homelessness to:

• Build trust with clients
• Provide emotional support, advocacy, and system navigation
• Work in a non-judgmental, trauma-informed, person-centered way
• Collaborate with HART Hub staff, modeling recovery and fostering hope
• Follow agency procedures and maintain professional boundaries

Education

• High school diploma
• Certificate in Peer Support, Mental Health, Addiction Recovery, or related field (or willingness to obtain)
• OR lived experience with demonstrated recovery and wellness

Knowledge & Experience

• Understanding of homelessness, addiction, mental health, poverty
• Knowledge of harm reduction and trauma-informed care
• Awareness of local community supports
• Experience supporting others or self in recovery/crisis

Skills & Qualities

• Empathy, compassion, active listening
• Non-judgmental and inclusive approach
• De-escalation skills
• Good verbal communication
• Professional boundaries/confidentiality
• Ability to support diverse populations

Other Requirements

• Must be 18+
• First Aid/CPR and Mental Health First Aid preferred
• Naloxone training preferred
• Office 365 experience preferred

Duties & Responsibilities

• Provide one-on-one and group support
• Review client info, interview, assess needs and strengths
• Help clients develop action plans, navigate systems, access resources
• Follow agency policies and safety standards
• Promote dignity, empowerment, and choice
• Collaborate with staff and management
• Maintain records and communication
• Support team diversity and cooperation
• Communicate clearly to individuals/groups
• Oversee assigned areas for safety and security

Pay: $20.00-$21.00 per hour

Work Location: In person