customer service assistant
Top Benefits
About the role
Education: Secondary (high) school graduation certificate. Tasks: Develop all kinds of events for publicity, fundraising and information purposes. Publicize activities, workshops, meetings and other events for fundraising or information purposes. Supervise staff. Act as spokesperson for an organization. Co-ordinate special publicity events and promotions. Conduct public opinion and attitude surveys. Answer inquiries and provide information to customers. Explain the type and cost of services offered. Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.. Perform general office duties. Explain procedures, risks and benefits to clients. Answer clients' inquiries and provide information. Supervise office and volunteer staff. Work conditions and physical capabilities: Attention to detail. Fast-paced environment. Personal suitability: Punctuality. Client focus. Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Flexibility. Organized. Reliability. Team player. Screening questions: Are you currently a student?. Do you have experience working in this field?. Employment terms options: Evening. Experience: 1 year to less than 2 years. Employment terms options: Weekend. Internship: This position is a paid internship that encourages on-the-job training and skill development..