About the role
Role: Production Support Engineer Location: Mississauga, ON (Hybrid) Duration: 06 months (CTH) Qualifications: 8+ years of technology experience, with a strong background in production engineering, L3 support, data platform operations, or platform DevOps in a large-scale enterprise environment. Proven experience in a senior technical operations or engineering lead role with accountability for production stability, data pipeline health, and team coordination. Demonstrated ability to triage and resolve complex, multi-system production issues across distributed microservices and data pipeline architectures. Strong hands-on experience with data platform operations - including event-driven pipelines, data reconciliation processes, and multi-layer reporting architectures. Working knowledge of data modeling concepts - entity relationships, canonical data models, schema evolution, and data contract principles. Experience with data lineage analysis - tracing data flows from source systems through transformation layers to downstream consumers and identifying break points. Strong experience with ITSM processes (ServiceNow - incident, problem, change, MTP/PRJ modules) in a formal IT governance environment. Experience coordinating production releases - runbook execution, health validation, and stakeholder communication. Excellent communication, escalation management, and stakeholder engagement skills - comfortable representing technical and data quality status to senior leadership. Experience in financial services or regulated technology environments strongly preferred.
Technical Skills Data Platform & Architecture Kafka / JMS - producer/consumer health monitoring, topic-level triage, schema validation, consumer lag analysis Oracle - read-level query capability; working knowledge of materialized views, batch jobs, schema structures, and data reconciliation views Data lineage tooling - ability to trace and document data flows across multi-system architectures Data contract principles - producer/consumer responsibilities, schema validation, null-safety, field-level contract analysis Tableau / Superset - operational dashboard monitoring and data layer reconciliation Elastic Search - basic operational awareness for search/index layer triage MongoDB / Couchbase - operational awareness for NoSQL data stores in use across Pillars Data Lake concepts - retention policies, data classification, downstream consumer patterns
Platform & Infrastructure OpenShift / Kubernetes - pod management, health checks, container operations Harness - deployment pipeline management and release validation Lightspeed (LSE / Classic) - CI/CD platform management GitHub / Bitbucket - repository governance, branch management, pipeline configuration AppDynamics - application performance monitoring and alerting
Application & Integration Java / Spring Boot - sufficient depth to triage application-layer issues, interpret stack traces, and understand data contract failures REST APIs - API failure interpretation, connectivity validation, integration troubleshooting Angular / React - basic familiarity for front-end issue triage
Observability & Tooling AppDynamics, Splunk, ELK / Kibana - log analysis and alerting SonarQube, Snyk, Checkmarx - compliance gate interpretation ServiceNow - incident, problem, change, and PRJ module management
Security & Compliance CyberArk, CISAR - FID and privileged access management EEMS / EERS - entitlement management and access review processes CVM / CAMP - vulnerability management and Pillar-level remediation coordination Hashicorp Vault - secrets management operations SSL / TLS certificate lifecycle management
About Dexian
Dexian is a leading provider of staffing, IT, and workforce solutions with nearly 12,000 employees and 70 locations worldwide. As one of the largest IT and professional staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was launched in 2023 and created from the combination of DISYS, Signature Consultants, and other strategic acquisitions.
Dexian fuses the best elements of its legacy companies to create a platform that connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals.
Dexian’s brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit www.dexian.com to learn more.
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About the role
Role: Production Support Engineer Location: Mississauga, ON (Hybrid) Duration: 06 months (CTH) Qualifications: 8+ years of technology experience, with a strong background in production engineering, L3 support, data platform operations, or platform DevOps in a large-scale enterprise environment. Proven experience in a senior technical operations or engineering lead role with accountability for production stability, data pipeline health, and team coordination. Demonstrated ability to triage and resolve complex, multi-system production issues across distributed microservices and data pipeline architectures. Strong hands-on experience with data platform operations - including event-driven pipelines, data reconciliation processes, and multi-layer reporting architectures. Working knowledge of data modeling concepts - entity relationships, canonical data models, schema evolution, and data contract principles. Experience with data lineage analysis - tracing data flows from source systems through transformation layers to downstream consumers and identifying break points. Strong experience with ITSM processes (ServiceNow - incident, problem, change, MTP/PRJ modules) in a formal IT governance environment. Experience coordinating production releases - runbook execution, health validation, and stakeholder communication. Excellent communication, escalation management, and stakeholder engagement skills - comfortable representing technical and data quality status to senior leadership. Experience in financial services or regulated technology environments strongly preferred.
Technical Skills Data Platform & Architecture Kafka / JMS - producer/consumer health monitoring, topic-level triage, schema validation, consumer lag analysis Oracle - read-level query capability; working knowledge of materialized views, batch jobs, schema structures, and data reconciliation views Data lineage tooling - ability to trace and document data flows across multi-system architectures Data contract principles - producer/consumer responsibilities, schema validation, null-safety, field-level contract analysis Tableau / Superset - operational dashboard monitoring and data layer reconciliation Elastic Search - basic operational awareness for search/index layer triage MongoDB / Couchbase - operational awareness for NoSQL data stores in use across Pillars Data Lake concepts - retention policies, data classification, downstream consumer patterns
Platform & Infrastructure OpenShift / Kubernetes - pod management, health checks, container operations Harness - deployment pipeline management and release validation Lightspeed (LSE / Classic) - CI/CD platform management GitHub / Bitbucket - repository governance, branch management, pipeline configuration AppDynamics - application performance monitoring and alerting
Application & Integration Java / Spring Boot - sufficient depth to triage application-layer issues, interpret stack traces, and understand data contract failures REST APIs - API failure interpretation, connectivity validation, integration troubleshooting Angular / React - basic familiarity for front-end issue triage
Observability & Tooling AppDynamics, Splunk, ELK / Kibana - log analysis and alerting SonarQube, Snyk, Checkmarx - compliance gate interpretation ServiceNow - incident, problem, change, and PRJ module management
Security & Compliance CyberArk, CISAR - FID and privileged access management EEMS / EERS - entitlement management and access review processes CVM / CAMP - vulnerability management and Pillar-level remediation coordination Hashicorp Vault - secrets management operations SSL / TLS certificate lifecycle management
About Dexian
Dexian is a leading provider of staffing, IT, and workforce solutions with nearly 12,000 employees and 70 locations worldwide. As one of the largest IT and professional staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was launched in 2023 and created from the combination of DISYS, Signature Consultants, and other strategic acquisitions.
Dexian fuses the best elements of its legacy companies to create a platform that connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals.
Dexian’s brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit www.dexian.com to learn more.