ReStart is a program of the John Howard Society of Kingston and District. We provide a wide range of employment counselling services to help people prepare for, find and keep employment. We are seeking an Employment Consultant - Intake & Assessment for a 6 month contract reporting to the Manager, Employment Services.

DUTIES & RESPONSIBILITIES:

• Reception of the general public, drop-in and scheduled clients (in-person and telephone)
• Complete needs assessment and determine appropriate course of action, including making internal referrals to ES Consultants or the Job Developer for further services
• Provide new clients with an orientation to our Resource & Information Centre and promote all components of our employment services
• Working as part of a team, ensure smooth and efficient service delivery within the centre 
• Assist clients with accessing and utilizing the resources in R&I
• Provide information and support to clients on job search strategies, current labour market trends and community resources
• Assist clients with computer usage and provide basic computer literacy instruction
• Maintain appropriate statistical information and reporting procedures as required.
• Assist clients in developing, updating and editing their job search materials (resumes, cover letters, etc.)
• Provide information on all Employment Ontario services and assist clients in accessing those services.
• Facilitate various job search workshops, information sessions and job fairs.
• Execute scheduled follow-ups with clients as required
• Ensure services delivered are within the Employment Ontario guidelines and within the policies and procedures of John Howard Society
• Communicate with team and supervisory staff on a consistent basis all information pertinent to the effective and efficient delivery of services
• Provide coverage in the event of staff shortage or absence 
• All other duties as required

QUALIFICATIONS:

• A degree or diploma in the social sciences field. Work experience in an employment services environment may off-set academic standing. Specific education, training or certification in needs assesment is an asset. 
• Previous experience working with clients who have high/complex needs and/or have multiple barriers to employment. Previous experience working in an outcome-based environment is an asset.
• Knowledge of motivational, solution-focused and crisis intervention counselling techniques 
• Knowledge of community resources 
• Computer literacy, including Microsoft Office Suite, databases and internet
• Strong communication skills with ability to gather pertinent information in a timely manner
• Knowledge of professional boundaries and ability to respect confidentiality
• A customer service orientation
• A satisfactory Criminal Police Check

With adequate notice, the John Howard Society of Kingston retains the right to alter the duties and responsibilities of employees, including additions, deletions and changes. This job posting is for an existing position. 

The John Howard Society of Kingston & District is an Equal Opportunity employer, we are committed to providing an accessible workplace. Accessibility accommodations are available for all parts of the recruitment and selection process.

 We thank all applicants for their interest, however only successful applicants will be contacted. Please apply online.