Service Advisor
Top Benefits
About the role
Service Advisor – Full-Time Seasonal $20 – $25/hour | Benefits & Retirement Savings | Employee Discounts | On-the-Water Perks Legend Boats Havelock is hiring!
We have 1 open vacancy for a Full Time Seasonal Service Advisor in Havelock, Ontario. In this role, you’ll be the main point of contact for our customers, providing exceptional service and guidance throughout their service experience. You’ll coordinate service appointments, manage repair orders, and ensure smooth communication between our customers and technicians. This role is all about delivering top-notch customer service, organization, and teamwork.
Compensation: $20 - $25 per hour, based on experience.
What will you be doing? Greet clients with a smile and provide exceptional customer service Answer phone calls promptly and professionally Process sales efficiently and accurately Check-in and check-out boats ensuring a smooth experience for our customers Collaborate with the service shop on identifying parts/accessories that add value to our customers Co-ordinate service appointments and technician tasks to keep operations running smoothly Provide expert phone troubleshooting and maximize sales opportunities Conduct boat and accessory orientations and follow-up programs to build lasting relationships Handle parts inquiries and sales with knowledge and efficiency Organize store displays and maintain a visually appealing, well-stocked environment Create service and work orders, access and update customer information, monitor scheduling and accuracy in Salesforce Perform cleaning, deliveries, and light mechanical tasks to contribute to a clean and well-maintained workspace Participate in inventory counts and training to stay updated on products and procedures
In addition to your primary responsibilities, you will support Customer Care with tasks such as: Source parts cost-effectively from new and existing suppliers. Monitor inventory levels and support effective stock management. Order, receive, organize, and stock parts and accessories. Maintain an accurate and organized parts area. Process parts orders using internal systems and ensure timely fulfillment. Handle Parts Order Request cases and provide updates to internal teams. Maintain accurate product information, inventory records, and aisle/bin locations within Salesforce and internal systems. Track work-in-progress (WIP) parts and support inventory reconciliation. Package, bill, and distribute parts to boat riggers, technicians, and retail counter staff. Identify opportunities to expand marine accessories that complement Legend products. Collaborate with the Customer Service and Parts team to resolve issues and improve processes.
What Makes You an Ideal Candidate? You’re passionate about boating and enjoy helping customers have a great experience on the water. You’re friendly, professional, and confident communicating with customers in person and over the phone. You’re organized and detail-oriented, with the ability to manage appointments, work orders, parts, and customer needs without losing track of the details. You’re a natural problem-solver who can listen, troubleshoot, and find practical solutions. You have a customer-focused and sales-minded approach, recognizing opportunities to recommend products, parts, and accessories that genuinely add value. You’re comfortable working with computers and learning new systems, including Salesforce. You’re a team player who works well with technicians, parts staff, and other departments, while also being able to work independently. You’re hands-on and willing to pitch in wherever needed, including inventory, deliveries, cleaning, and light mechanical tasks. You’re adaptable, eager to learn, and able to stay organized and positive in a fast-paced seasonal environment.
Why Join Legend Boats? Competitive Compensation plan Comprehensive medical, dental, life, and disability benefits after 6 months Voluntary Retirement Savings Plan with company-matched contributions after 6 months Two weeks of annual vacation to start, with Flex Vacation options Ongoing training through Legend and Mercury programs Supportive, team-oriented work environment Live the Legend Program – opportunities to get out on the water Company events and team celebrations
About Legend Boats Legend Boats is a leading Canadian manufacturer of aluminum, deck, and pontoon boats built for life on the water. We’re committed to quality, innovation, and creating unforgettable boating experiences—for our customers and our team.
Apply Today Ready to bring your skills to a company that values your work and shares your passion for boating? We’d love to hear from you.
Ready to take the next step?
Explore all our career opportunities at Legend Boats!
About Legend Boats
At Legend, there are endless possibilities for knowledge, growth and progression. We will do whatever it takes to make you the absolute best person you can be. Every year, we take selected Team Members to conferences all over North America, including Dreamforce in San Francisco, and MDCE in Orlando. Our Sales People are enrolled in highly respected sales training programs and all of our Shop and Service staff have the option of attending Mercury University to become Merc Certified. We don’t believe in being good enough, we believe in being excellent, superb, fantastic and having that all-around WOW factor!
We’re always cooking up something new and fun for our Team Members. It’s very important to take a step back from the daily routine to just let loose and bond with some people you doin’t normally work closely with. Whether it be our Legend Amazing Race our Rockstar Christmas Party, Lunchtime Tournaments or our most recent Winter-palooza, our staff keep having fun and growing closer together because of it.
Similar Jobs
Service Advisor
Top Benefits
About the role
Service Advisor – Full-Time Seasonal $20 – $25/hour | Benefits & Retirement Savings | Employee Discounts | On-the-Water Perks Legend Boats Havelock is hiring!
We have 1 open vacancy for a Full Time Seasonal Service Advisor in Havelock, Ontario. In this role, you’ll be the main point of contact for our customers, providing exceptional service and guidance throughout their service experience. You’ll coordinate service appointments, manage repair orders, and ensure smooth communication between our customers and technicians. This role is all about delivering top-notch customer service, organization, and teamwork.
Compensation: $20 - $25 per hour, based on experience.
What will you be doing? Greet clients with a smile and provide exceptional customer service Answer phone calls promptly and professionally Process sales efficiently and accurately Check-in and check-out boats ensuring a smooth experience for our customers Collaborate with the service shop on identifying parts/accessories that add value to our customers Co-ordinate service appointments and technician tasks to keep operations running smoothly Provide expert phone troubleshooting and maximize sales opportunities Conduct boat and accessory orientations and follow-up programs to build lasting relationships Handle parts inquiries and sales with knowledge and efficiency Organize store displays and maintain a visually appealing, well-stocked environment Create service and work orders, access and update customer information, monitor scheduling and accuracy in Salesforce Perform cleaning, deliveries, and light mechanical tasks to contribute to a clean and well-maintained workspace Participate in inventory counts and training to stay updated on products and procedures
In addition to your primary responsibilities, you will support Customer Care with tasks such as: Source parts cost-effectively from new and existing suppliers. Monitor inventory levels and support effective stock management. Order, receive, organize, and stock parts and accessories. Maintain an accurate and organized parts area. Process parts orders using internal systems and ensure timely fulfillment. Handle Parts Order Request cases and provide updates to internal teams. Maintain accurate product information, inventory records, and aisle/bin locations within Salesforce and internal systems. Track work-in-progress (WIP) parts and support inventory reconciliation. Package, bill, and distribute parts to boat riggers, technicians, and retail counter staff. Identify opportunities to expand marine accessories that complement Legend products. Collaborate with the Customer Service and Parts team to resolve issues and improve processes.
What Makes You an Ideal Candidate? You’re passionate about boating and enjoy helping customers have a great experience on the water. You’re friendly, professional, and confident communicating with customers in person and over the phone. You’re organized and detail-oriented, with the ability to manage appointments, work orders, parts, and customer needs without losing track of the details. You’re a natural problem-solver who can listen, troubleshoot, and find practical solutions. You have a customer-focused and sales-minded approach, recognizing opportunities to recommend products, parts, and accessories that genuinely add value. You’re comfortable working with computers and learning new systems, including Salesforce. You’re a team player who works well with technicians, parts staff, and other departments, while also being able to work independently. You’re hands-on and willing to pitch in wherever needed, including inventory, deliveries, cleaning, and light mechanical tasks. You’re adaptable, eager to learn, and able to stay organized and positive in a fast-paced seasonal environment.
Why Join Legend Boats? Competitive Compensation plan Comprehensive medical, dental, life, and disability benefits after 6 months Voluntary Retirement Savings Plan with company-matched contributions after 6 months Two weeks of annual vacation to start, with Flex Vacation options Ongoing training through Legend and Mercury programs Supportive, team-oriented work environment Live the Legend Program – opportunities to get out on the water Company events and team celebrations
About Legend Boats Legend Boats is a leading Canadian manufacturer of aluminum, deck, and pontoon boats built for life on the water. We’re committed to quality, innovation, and creating unforgettable boating experiences—for our customers and our team.
Apply Today Ready to bring your skills to a company that values your work and shares your passion for boating? We’d love to hear from you.
Ready to take the next step?
Explore all our career opportunities at Legend Boats!
About Legend Boats
At Legend, there are endless possibilities for knowledge, growth and progression. We will do whatever it takes to make you the absolute best person you can be. Every year, we take selected Team Members to conferences all over North America, including Dreamforce in San Francisco, and MDCE in Orlando. Our Sales People are enrolled in highly respected sales training programs and all of our Shop and Service staff have the option of attending Mercury University to become Merc Certified. We don’t believe in being good enough, we believe in being excellent, superb, fantastic and having that all-around WOW factor!
We’re always cooking up something new and fun for our Team Members. It’s very important to take a step back from the daily routine to just let loose and bond with some people you doin’t normally work closely with. Whether it be our Legend Amazing Race our Rockstar Christmas Party, Lunchtime Tournaments or our most recent Winter-palooza, our staff keep having fun and growing closer together because of it.