Billing Administrator

Job summary

The Billing Administrator is responsible for preparing, reviewing, and processing high-volume billing and invoicing while maintaining accurate customer records. They will also support the administrative team by creating reports, managing customer portals, and ensuring all billing corrections are handled efficiently.

Job details

BILLING ADMINISTRATOR Edmonton, AB KEEP THE NUMBERS MOVING. KEEP THE BUSINESS RUNNING. At Gateway Mechanical, our people are at the heart of everything we do. As a leading commercial and industrial HVACR service provider, we handle more than 40,000 service calls each year across Western Canada. Behind every successful service call is a team of people making sure the details are taken care of — and that’s where you come in. We’re looking for a Billing Administrator who is organized, detail-oriented, and comfortable working in a fast-paced, high-volume environment. In this role, you’ll help ensure our billing is accurate, timely, and ready to go, while working closely with our service and administrative teams. WHAT YOU’LL DO * Prepare, review, and process high-volume billing and invoicing * Acquire and prepare work orders for billing * Post invoices and distribute them to customers * Prepare invoices through the final “invoice ready” stage * Create credit memos and correct billing errors * Prepare files for auditing and maintain accurate customer billing notes * Complete job journaling between work orders when corrections are required * Create unbilled and work order reports * Maintain customer portals and upload invoices as required * Prepare and distribute monthly full-coverage lists * Ensure previous months are closed and ready for invoicing * Communicate service setup issues and billing requirements to team members * Support the billing team with additional administrative and reporting tasks as needed WHAT YOU BRING * 1–2 years of experience in billing, invoicing, or high-volume data entry is an asset * High School Diploma * Intermediate to advanced proficiency with Microsoft Excel, Word, and other Microsoft Office applications * Strong attention to detail and accuracy * Excellent organizational and time-management skills * Comfortable managing multiple priorities and deadlines * A team-oriented approach with strong communication skills WHY JOIN GATEWAY MECHANICAL SERVICES? Founded in 1968, Gateway Mechanical is a privately owned leader in the commercial and industrial HVACR industry. Our local branch teams are supported by experienced professionals across HVAC, Refrigeration, Plumbing/Gas Fitting, Sheetmetal, Electrical, Engineering, and Project Management. When you join our team, you become part of an organization that values its people and provides opportunities to grow. What we offer: * Competitive salary * Flexible work schedule * Employee Assistance Program * Supportive team environment * Opportunity for the temporary position to transition into a full-time role READY TO MAKE AN IMPACT? If you’re someone who enjoys keeping things organized, solving billing issues, and making sure the details are right, we’d love to hear from you. The future is bright. Come grow with us!

What you’ll do

The Billing Administrator is responsible for preparing, reviewing, and processing high-volume billing and invoicing while maintaining accurate customer records. They will also support the administrative team by creating reports, managing customer portals, and ensuring all billing corrections are handled efficiently.

Requirements

Candidates should have 1–2 years of experience in billing or high-volume data entry and a High School Diploma. Proficiency in Microsoft Office applications and strong attention to detail are essential for this role.

Benefits

• Competitive salary • Flexible work schedule • Employee Assistance Program • Supportive team environment

Listed skills

• Time management · Preferred
• Customer service · Preferred
• Attention to detail · Preferred
• Microsoft Excel · Preferred
• Reporting · Preferred
• Microsoft Office · Preferred
• Data entry · Preferred
• Microsoft Word · Preferred
• Communication Skills · Preferred
• Billing · Preferred
• invoicing · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Billing
• Invoicing
• Data entry
• Microsoft Excel
• Microsoft Word
• Microsoft Office
• Attention to detail
• Organizational skills
• Time-management
• Communication skills
• Reporting
• Auditing
• Customer service
• Refrigeration
• HVAC
• Electrical Engineering
• Communication
• Data Entry
• Employee Assistance Programs
• Plumbing
• Project Management
• Memos
• Sheet Metal
• Time Management
• Team Oriented
• Detail Oriented

Job areas

• Administrative
• Finance & Accounting
• Trades
• Billing Administrator
• Billing Specialist (General)
• Accounting and Bookkeeping Clerks
• Billing and Posting Clerks