FYihealth Group is a collaborative network of healthcare professionals focused on delivering compassionate, affordable eye care and health services through innovative technology and community engagement.
Calgary, Alberta
In 2008, our first group of FYidoctors clinics were formed out of desire to bring excellent, affordable optometric care to our communities. We were united by a passion for collaborative, cutting edge eye care. But we were also bound together by a vision of the future of care. We saw many health and health-adjacent retail services being swallowed up by investment-led, finance-centric corporations. We wanted to bring personal, accessible care and attention, led by professionals and focused on patients and customers. And we trusted that if we put compassion and expertise first, success would follow. And it did. We grew by leaps and bounds as new patients, customers, doctors, health professionals and staff understood we were committed to a different, more collaborative model. We began welcoming partners across Canada, developing our brand, building our very own technologically advanced manufacturing facilities, and investing in the latest in technology across our brands. As we grew, we kept the focus on relationships. New technology, shared information, services, buying power that enhanced our financial position — everything flowed back to the care and attention we could give to everyone who came through our doors, and the people who kept the lights on. While our roots are in optometry, our hearts are in compassion and care. We always knew our values and our model could do more than just change optometry. So we brought retail optical and medical aesthetics (2021-2023) into the fold. And we found putting the experts — whether they are optometric doctors, medical doctors, healthcare providers, or business owners — front and center, and backing them with national brands, a network of support, diversified expertise and excellent financing was a winning formula. No matter the field, we believe that by leading with compassion we can lead the field, enhancing the lives of our partners, professionals, patients and patrons.
On-site · Tisdale
The Patient Services Specialist will manage patient check-in and check-out processes, coordinate appointments, and handle billing and payments. Additionally, the role involves performing pre-testing for eye care and conducting minor repairs and adjustments on eyewear.
On-site · Sechelt
The Patient Services Specialist will manage patient check-in and check-out, coordinate appointments, and handle billing and payments. Additionally, they will perform pre-testing for eye care and provide minor repairs and adjustments to eyewear.
On-site · Ottawa
The Patient Services Specialist will greet patients, manage check-in and check-out processes, and handle appointment scheduling and billing. They will also perform pre-testing for eye care and provide minor repairs and adjustments to eyewear.
On-site · Montréal
The Coach will support regional clinics by ensuring ethical standards, managing KPIs, and providing training to new staff and eye care professionals. They will also assist with patient journey improvements, laboratory activities, and recruitment events across Quebec.
On-site · New Minas
The Medical Associate manages patient check-ins, check-outs, and scheduling while performing pre-testing for eye care. They are also responsible for billing, eyewear adjustments, and ensuring a positive overall patient experience.
On-site · Red Deer
Provide optometric care and support for a busy clinic during a staff leave from August to September. Utilize advanced diagnostic technology to conduct patient exams in a modern clinical setting.
On-site · Halifax
The Optical Associate is responsible for greeting patients, assisting with frame selection, and interpreting optical prescriptions. They also manage clinic operations including billing, appointment coordination, and performing eyewear adjustments and repairs.
On-site · Area A (Hudson Bay Mountain)
The specialist manages patient check-ins, check-outs, and appointments while providing administrative support and billing services. Additionally, they perform pre-testing for eye care and handle minor eyewear repairs and adjustments.
On-site
Our FYidoctors Truro clinic is looking for someone like you to bring your exceptional skills and experience and join us as a Patient Services Specialist to fill an existing vacancy! In this role, you’ll deliver exceptional service and support, enhancing the lives of our patients in a dynamic, and rewarding environment that values teamwork and collaboration. This position is a full-time role until October 30th, 2026, working 30-40 hours per week. Our clinic is open Monday to Friday. What You’ll Do Greet and welcome patients to the clinic, manage patient check-in and check-out and engage with p…
On-site
Our FYidoctors South Surrey – Sunnyside clinic is looking for someone like you to bring your exceptional skills and experience and join us as an Advanced Vision Care Technician - Dry Eye Care Patient Services to fill an existing vacancy! In this role, you’ll work closely with the clinic’s team of Optometrists and perform specialized treatments/exams related to the diagnostic and/or treatments of Dry Eyes, Macular Care and Nutrition and Low Vision protocol. You’ll deliver exceptional service and support, enhancing the lives of our patients in a dynamic, and rewarding environment that values te…
On-site · Town of Hinton
The Optical Associate is responsible for greeting patients, assisting with frame selection, and interpreting optical prescriptions. They also manage clinic operations including billing, appointment coordination, and contact lens orders.