Bartender

Job summary

Provide full bar service across all resort areas and ensure high levels of guest satisfaction. Assist with banquet set-up, breakdown, and general maintenance of the bar area.

Job details

MUSKOKA BAY RESORT – BARTENDER Reporting To: Sr. Director of Food & Beverage Department: Food & Beverage Terms: Seasonal, Full-Time, Part-Time Who We Are No matter the season, no matter the reason, Freed Hotels & Resorts have one mission: to create memories for every guest who stays with us. We achieve this with our best-in-class, detail-oriented service at our growing portfolio of properties throughout Ontario. Muskoka Bay Resort redefines what it means to play and stay; to relax and live. Our resort features spectacular amenities through every season. This magnificent property boasts a superior, first-class golf course, The Cliffside Restaurant with spectacular views from the patio, a brand-new 88 room hotel, scheduled to open in 2026. This hotel will feature a one-of-a-kind, landmark rooftop restaurant with a pool and unobstructed views of picturesque Muskoka. Be a part of the exciting change and choose Muskoka Bay Resort as your employer of choice! Position Summary The Bartender provides quality bar service for Muskoka Bay Resort as well as assisting the Food and Beverage Director/Designate and other staff with the day-to-day responsibilities of the department. Duties & Responsibilities * Provide full bar service for all areas of the resort. * Monitor guests dining experiences to ensure member and guest needs and expectations are being fulfilled. * Provide assistance with banquet set-up, service and breakdown. * Ensure consistent quality and delivery of products/services to all members and guests. * Maintain bar area in a clean and presentable condition. * Ensure all members and guests have a positive golf experience at Muskoka Bay Resort. * Ensure superior levels of customer service and guest satisfaction. * Side duties as required. Ie: restocking, setting up and closing of patio, polishing of glassware and silverware Skills, AbilitIes, attributes * Excellent customer service skills * Knowledge of beer, wine & spirits and proper service techniques. * Able to exert up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently or constantly to lift, carry, push, pull, otherwise move objects. * Computer literate Re: P.O.S. systems, Word, and Excel. * Excellent listening skills and creative problem-solving skills. * Strong communication skills and the ability to work well in a team environment. * Approach responsibilities in an organized and energetic manner. * Ability to work all shifts, weekends, and holidays. EDUCATION & EXPERIENCE * Previous F&B experience at a property of similar size and luxury status. * Must have Smart Serve Certificate OUr commitment to you * We will provide you with a supportive, communication driven workplace. * Provide a company culture that promotes diversity, inclusion, and equity. * Empower you to make decisions and solve problems. * Competitive compensation package that will be commensurate with experience. * Complimentary amenity access to all Resorts within Freed Hotels & Resorts Portfolio (Muskoka Bay, Horseshoe Resort, Deerhurst Resort), discounted F&B, lodging, events and more. The above job description is not intended to be exhaustive lists of all responsibilities, skills or efforts associated with or expected of the role but are intended to accurately reflect principal job elements. Visa Requirements: Must be eligible to work in Canada Wage Rate: $17.60/Hour + Gratuities Muskoka Bay Resort is committed to providing reasonable accommodation to applicants with disabilities throughout the recruitment process. If you require any accommodations to participate in the application process, please contact Human Resources to discuss your needs.

What you’ll do

Provide full bar service across all resort areas and ensure high levels of guest satisfaction. Assist with banquet set-up, breakdown, and general maintenance of the bar area.

Requirements

Requires previous food and beverage experience in a luxury setting and a valid Smart Serve Certificate. Must be physically able to lift up to 50 pounds and be available for all shifts, including weekends and holidays.

Benefits

• Competitive Compensation Package • Complimentary Amenity Access to Freed Hotels & Resorts Portfolio • Discounted Food & Beverage • Discounted Lodging • Discounted Events

Listed skills

• Customer service · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer Service
• Beer Knowledge
• Wine Knowledge
• Spirits Knowledge
• POS Systems
• Microsoft Word
• Microsoft Excel
• Problem Solving
• Communication
• Teamwork
• Organization
• Time Management

Job areas

• Food & Beverage
• Hospitality
• Customer Service & Support