Financial Service Representative (Temporary, Full-time) - Powell River

Join Our Team Location: Powell River Financial Services Representative Join a team where passion meets purpose! At FCU Community Financial, we take pride in being one of B.C.’s Top Employers—a reflection of our team members who value meaningful work, opportunities for growth, and making a difference. Driven by values, we use business as a force for good, placing people and the planet at the center of everything we do. With branches in eight vibrant locations along B.C.'s south coast, we are driven by our vision of building financially healthy communities and our purpose to empower through knowledge. If this vision excites you, we’d love to have you join our team! FCU Community Financial is looking for a team-oriented individual to assist our members in achieving their financial goals as a temporary, full-time Financial Service Representative at our Powell River Branch. Looking for an opportunity to start your career in the financial industry? This member service-focused role is perfect for those who excel at providing exceptional service and want to expand their skills. Due to its nature, this position is ideal for those seeking to gain valuable experience and build their financial literacy while supporting our members and making a difference in their financial journey. Join us and take the first step in your professional growth! This is a full-time, temporary position supporting our Powell River Branch with a minimum guaranteed term of 4 months, with potential extension based on business needs. Major Responsibilities: Providing an exceptional member experience by proactively engaging with members to understand and meet their immediate day-to-day banking needs by identifying the products and services that will benefit them. Completing financial transactions such as deposits, withdrawals, bill payments and/or other account transactions accurately and efficiently. Transforming the member experience by educating them on our mobile tools and resources. Assisting other team members and completing other duties as assigned. Required Experience, Knowledge, Skill, and Ability: High School Diploma (preference will be given for post-secondary education). 1-3 years experience in customer service (retail, hospitality, and or financial industry). Strong interpersonal skills with a service-oriented focus and the ability to multi-task. Knowledge of deposit and lending products and services is preferred. Effective listening skills. Successful relationship-building skills. A positive attitude towards teamwork and cooperation. Strong oral and written communication skills. Accuracy and attention to detail. A proven ability to perform basic mathematical calculations with or without a calculator. Initiative, enthusiasm and a willingness to learn are essential attributes. Why work for us? Take advantage of opportunities for career development including continuous training, education support and career planning. Embrace our commitment to employee wellness including a comprehensive employee and family assistance program. Enjoy a competitive compensation package. Be part of a company that is dedicated to making a meaningful community impact. Who should apply? To support employment equity and diversity in the workplace, we welcome applications from all groups, including visible minorities, Indigenous Peoples, persons with disabilities, persons of diverse sexual orientation, gender identity or expression (LGBTQ2S+), and others who may contribute to diversity at FCU Community Financial. We also recognize unique styles, perspectives, and beliefs that support a diverse, respectful, and inclusive work environment. First Credit Union is a community owned financial institution. When your customers are your shareholders, it changes the way you run your business. We don’t ever have to choose between what’s best for our business, what’s best for our community, or what’s best for our members; they are one and the same. This is the cooperative advantage.

The Financial Service Representative will provide an exceptional member experience by assisting with daily banking transactions and identifying beneficial products. They will also educate members on mobile tools and resources while supporting the branch team.

Candidates must have a high school diploma and 1-3 years of experience in customer service, retail, or the financial industry. Strong interpersonal, communication, and mathematical skills are essential for this role.

• Career development • Continuous training • Education support • Career planning • Employee and family assistance program • Competitive compensation package

• Customer servicePreferred
• TeamworkPreferred
• Attention to detailPreferred

Identified from the job description. Confirm important requirements above.

• Customer service
• Financial literacy
• Interpersonal skills
• Multi-tasking
• Deposit products
• Lending products
• Effective listening
• Relationship-building
• Teamwork
• Oral communication
• Written communication
• Accuracy
• Attention to detail
• Mathematical calculations
• Employment Equity
• Calculators
• Workplace Inclusivity
• Positivity
• Willingness To Learn
• Career Management
• Customer Service
• Communication
• Cooperation
• Financial Services
• Financial Literacy
• General Mathematics
• Interpersonal Communications
• Listening Skills
• Multitasking
• Relationship Building
• Workplace Wellness
• Team Oriented
• Lending Products
• Enthusiasm
• Detail Oriented

• Finance & Accounting
• Customer Service & Support
• Retail
• Financial Services Representative
• Technical and Medical Sales Professionals (excluding ICT)
• Securities, Commodities, and Financial Services Sales Agents

Minimum education

High school

Minimum experience

0+ years

Apply by

Nov 1, 2026

Posting language

English

Working hours

40 hours per week