Customer Success Project Manager
- ["Toronto, Ontario, Canada"]
- Remote
- Posted Jul 21, 2026
- 1 position
Opens an external site
- Employment type
- Contract, Temporary
- Experience level
- Senior · 5+ years
Job summary
Job Description: Customer Implementation Project Manager Location: WFH - Toronto Duration – 6+ Months contract with solid potential for extension Interview – 2 round Virtual Max PayRate - $50.85/hr on INC or $43.68/hr on T4. Must have skillsets: Ability to work under pressure and meet deadlines Excellent communication skills Proficient in risk management and problem-solving Proficient in setting expectations and resolving conflict Strong organizational, and time management abilities. Client-facing coordination Implementation coordination Service delivery Project coordination Stakeholder mana…
Job details
Job Description: Customer Implementation Project Manager Location: WFH - Toronto Duration – 6+ Months contract with solid potential for extension Interview – 2 round Virtual Max PayRate - $50.85/hr on INC or $43.68/hr on T4. Must have skillsets: Ability to work under pressure and meet deadlines Excellent communication skills Proficient in risk management and problem-solving Proficient in setting expectations and resolving conflict Strong organizational, and time management abilities. Client-facing coordination Implementation coordination Service delivery Project coordination Stakeholder management Risk/escalation management Experience with Google Suite. Salesforce Proficiency Nice to Have skillsets: Ability to think creatively and “outside the box”. Bilingual proficiency. Experience in customer-facing roles Experience in Telecom or related industries Prior experience in implementation, coordination, or project management
What you’ll do
The role involves managing customer implementations, coordinating service delivery, and handling stakeholder management. You will also be responsible for risk mitigation and resolving conflicts during the project lifecycle.
Requirements
Candidates must possess strong organizational, communication, and problem-solving skills with proficiency in Salesforce and Google Suite. Experience in implementation, project coordination, or the telecom industry is highly preferred.
Listed skills
- Project Coordination · Preferred
- Problem solving · Preferred
- Ability to work under pressure · Preferred
- Client · Preferred
- Risk Management · Preferred
- management · Preferred
- Communication · Preferred
- meet deadlines · Preferred
- Communication Skills · Preferred
- Project management · Preferred
- Customer · Preferred
- coordination · Preferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Client-facing coordination
- Implementation coordination
- Service delivery
- Project coordination
- Stakeholder management
- Risk management
- Escalation management
- Problem-solving
- Conflict resolution
- Time management
- Google Suite
- Salesforce
- Communication skills
- Organizational skills