Bilingual Business Development Coordinator - French (Telemarketer)

Original job posting

The coordinator is responsible for making outbound calls to potential clients to introduce services and qualify them for appointments. They must maintain accurate records in the CRM and meet daily or weekly appointment booking targets.

Job details

Bilingual Business Development Coordinator - French (Telemarketer) Application Deadline: 12 September 2026 Department: Education Savings Center Employment Type: Fixed Term Contract Location: Remote Canada Reporting To: Director, Sales Compensation: CA$21.00 - CA$23.00 / hour Description Looking for a challenging and rewarding hourly opportunity? If you're ambitious, self‑motivated, have excellent communication skills, and your goal is to book quality firm appointments, we would love to hear from you. We currently have one existing vacancy we are looking to fill. Embark is currently seeking a highly motivated individual to join our team with the primary goal of booking quality firm appointments. As a successful candidate, you will be responsible for making outbound calls to potential customers and booking appointments for internal Sales Representatives. You will be responsible for making outbound calls to existing and potential Embark clients using a company‑provided script. You will need to identify potential clients and tailor your approach to meet their needs and preferences in both languages (English and French). Additionally, you will be required to introduce the company and explain its services to the potential client, qualify them to ensure they are a good fit for the services offered, and schedule appointments based on their availability and the availability of the sales team. The successful candidate should be able to handle rejection and remain motivated and positive in the face of challenging situations. Additionally, the candidate should have excellent communication skills, both verbal and written, and be able to work independently. Key Responsibilities Make outbound calls to customers and potential clients using a script provided by the company Identify potential clients and tailor your approach to meet their needs and preferences. Handle objections and rejections effectively, professionally, and positively Introduce the company, explain its services to the potential client positively, and be enthusiastic about saving for post-secondary Qualify the potential client to ensure they are a good fit for the services offered by the company Schedule appointments with qualified potential clients based on their availability and the availability of the sales team Confirm appointments with potential clients and provide them with any necessary information about the company or the appointment Maintain accurate records of all client interactions and appointments scheduled using the company's CRM and other tools Meet daily or weekly appointment booking targets set by the company Skills, Knowledge and Expertise We value each employee for their unique perspectives and experiences. If you are someone who has qualifications similar to what we are looking for and is aligned with the culture and values at Embark, please consider applying! Proven experience as a telemarketer or similar sales/customer service role Excellent communication skills, with a persuasive and confident manner Ability to work well under pressure and meet daily or weekly appointment booking targets Experience using CRM platforms and other sales tools Strong interpersonal skills High energy and confidence Someone who listens to diverse perspectives with an empathetic attitude. A lifelong learner who is performance driven. Someone who recognizes our customers as our most important stakeholders. Fluency in French and English.

What you’ll do

The coordinator is responsible for making outbound calls to potential clients to introduce services and qualify them for appointments. They must maintain accurate records in the CRM and meet daily or weekly appointment booking targets.

Requirements

Candidates must be fluent in both French and English with proven experience in telemarketing or sales. Strong communication skills, the ability to handle rejection, and proficiency with CRM tools are required.

Listed skills

• Time management · Preferred
• French · Preferred
• Customer service · Preferred
• Appointment Scheduling · Preferred
• Objection Handling · Preferred
• Sales · Preferred
• Lead Qualification · Preferred
• Communication Skills · Preferred
• English · Preferred
• CRM · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Telemarketing
• Sales
• Customer Service
• Bilingual
• French
• English
• Communication Skills
• Appointment Scheduling
• CRM
• Persuasion
• Objection Handling
• Lead Qualification
• Outbound Calling
• Time Management
• Performance Driven
• Outbound Calls
• Empathy
• Energetic
• Bilingual (French/English)
• Self-Motivation
• Multilingualism
• Business Development
• Customer Relationship Management
• Communication
• French Language
• Interpersonal Communications
• Lifelong Learning
• Persuasive Communication
• Enthusiasm

Job areas

• Sales
• Customer Service & Support
• Education
• Administrative
• Business Development Coordinator
• Business Development Specialist
• Commercial Sales Representatives
• Market Research Analysts and Marketing Specialists