Collection Technician

Position Title: Collection Technician Hours: Casual, variable based on business needs Contract: Fixed-term, 12-month contract Location: DriverCheck Calgary Clinic Reason for Vacancy: Replacement DriverCheck does not use AI in any part of our recruitment process. DriverCheck is growing! Are you a creative genius? Are you a passionate, dedicated, smart, self-aware and detail focused individual? Then we need you on our team! We are seeking a Collection Technician become an important member of the on-site team. This position plays an important role in the overall success of the organization and requires professionalism, accuracy, the ability to thrive in a fast-paced environment and flexibility in working hours. As Canada’s Fitness for Duty experts, DriverCheck’s top priority is the safety of our client’s staff and workplace. Founded in 1996, DriverCheck is the leading provider of workplace medical testing and assessments in the country serving over 6,400 employers in a variety of industries including transportation, oil & gas, mining, construction, medical and forestry. DriverCheck conducts over 250,000 medical tests annually, offering alcohol and drug testing, occupational health services, fatigue management, and injury management programs. The primary focus of the Collection Technician would be to work independently on various office administrative duties and other duties as assigned by management. You will be responsible to work in conjunction with the Clinic Team Lead and Regional Manager. WHAT WE OFFER: * FAMILY focused culture * Excellent Training Program * Supportive continuous learning environment * Competitive Wage Primary duties and responsibilities: * Conduct drug collections and testing, as well as alcohol testing in accordance with DriverCheck protocols and procedures; * After-hours collections will be required on a rotating basis; * Answer phones, book appointments, greet customers; * Customer service and relations as appropriate; * Organize and maintain paperwork flow and process; * Other duties as assigned. What you need to be successful in the role: * High school diploma; * 6+ months experience in the medical lab/technician field would be preferred; * Excellent customer service & communication skills; * Detail oriented with accuracy * Must have a valid driver’s license and reliable transportation as this role could require travel within the region If you want to work in an environment that is positive, challenging, and safe; where your contributions are valued, this role may be right for you. DriverCheck is committed to creating an accessible environment for our employees and potential employees; we will attempt to make appropriate accommodations throughout the entire recruitment process. Accommodations are made upon request.

The Collection Technician is responsible for conducting drug and alcohol testing in accordance with company protocols. They also perform office administrative tasks, manage paperwork, and provide customer service to clinic visitors.

Candidates must have a high school diploma and possess excellent communication and customer service skills. A valid driver's license and reliable transportation are required for travel within the region.

• Excellent Training Program • Supportive continuous learning environment • Competitive Wage

• Customer servicePreferred

Identified from the job description. Confirm important requirements above.

• Drug collection
• Alcohol testing
• Customer service
• Administrative duties
• Communication skills
• Detail oriented
• Accuracy
• Record keeping
• Appointment scheduling
• Continuous Development
• Professionalism
• Self-Awareness
• Administrative Functions
• Valid Driver's License
• Artificial Intelligence
• Management
• Customer Service
• Medical Laboratory
• Communication
• Forestry
• Oil and Gas
• Medical Testing
• Team Leadership
• Setting Appointments
• Collections
• Greeting Customers
• Detail Oriented

• Healthcare
• Administrative
• Security & Safety
• Collections Technician
• Phlebotomist
• Personal Care Workers in Health Services Not Elsewhere Classified
• Phlebotomists

Minimum education

High school

Minimum experience

0+ years

Posting language

English

Working hours

40 hours per week