24 Hour Support | Counselling | Referrals
Calgary, Alberta
Distress Centre Calgary (DCC) provides 24 hour crisis support, professional counselling, and 211 referrals to hundreds of community, social, government and health resources - all at no cost. DCC ensures that everyone has a place to turn to in a time of crisis. For 50 years DCC has provided a critical service to every citizen in Calgary and area. 24 Hour Support: If you need to talk, Distress Centre is here to listen. Anyone can contact Distress Centre 24/7 by phone, text or chat. All conversations are confidential. Phone or text 403-266-HELP (4357) or chat online at distresscentre.com Youth support: ConnecTeen is Distress Centre’s youth peer support service, offering youth a choice in how to connect with our volunteers. 24 hour support is offered by phone, text and chat and peer support is available from 3-10pm on weekdays and 12-10pm on weekends. www.CalgaryConnecTeen.com 211 24 Hour Information & Referral Service: Dial 2-1-1, text INFO to 211 or visit ab.211.ca and click “live chat.”
Hybrid · Calgary
The Community Resource Specialist provides front-line navigation for individuals contacting 211 via phone, text, and chat to connect them with appropriate community services. They are responsible for assessing needs, providing accurate referrals, and maintaining database integrity within a 24/7 contact centre environment.
Hybrid · Calgary
Provide real-time support, coaching, and debriefing to crisis line responders during high-risk contacts. Coordinate safety follow-ups, document crisis interactions, and assist with statistical data collection.