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Desjardins

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Desjardins is North America's largest cooperative financial group, offering a wide range of services while maintaining high capital ratios and recognition for employer excellence.

Lévis, Québec

Banking
5,001+ people

About

Desjardins Group is the largest cooperative financial group in North America and the fifth largest cooperative financial group in the world, with assets of $435.8 billion as at March 31, 2024. It was named one of Canada's Best Employers by Forbes magazine and by Mediacorp. To meet the diverse needs of its members and clients, Desjardins offers a full range of products and services to individuals and businesses through its extensive distribution network, online platforms and subsidiaries across Canada. Ranked among the world's strongest banks according to The Banker magazine, Desjardins has some of the highest capital ratios and credit ratings in the industry and the first according to Bloomberg News.

Open positions

Technician, Product administration

Hybrid · Québec

Provide administrative and technical support for specialized products, member accounts, and unit initiatives. Conduct research, analyze processes, and prepare technical reports to enhance team knowledge and operational efficiency.

Claims Best Practices Advisor

Hybrid · Mississauga

The advisor leads complex property and casualty insurance projects while providing expert guidance on policy wordings and coverage analyses. They act as a subject matter expert, collaborating with internal stakeholders to align strategic initiatives with organizational risk appetite.

Technical Support Agent

Remote · Montreal, Quebec, Canada

The incumbent is responsible for managing computer equipment, IT systems, and providing technical support to users. Responsibilities include platform administration, network maintenance, hardware repair, and developing training activities for users.

Analyst, Data valorization,

Hybrid · Montréal

The analyst will collect, process, and interpret data to support informed business decision-making and operational reporting. They will also identify data needs, develop management tools, and provide guidance to stakeholders across different business lines.

Account Manager, Business

Remote · Montreal, Quebec, Canada

You will manage business relationships with clients to promote services while balancing portfolio profitability and client satisfaction. Additionally, you will identify client needs, negotiate terms, and prepare integrated service offers to achieve business development objectives.

Senior Digital Experience Standardization Advisor, English content

Hybrid · Montréal

You will serve as a strategic advisor to guide user experience decisions and maintain English content standards across digital platforms. This involves developing content strategies, writing documentation for design systems, and collaborating with cross-functional teams to ensure consistency.

Advisor, Financial disclosure

Hybrid · Montréal

The advisor will prepare, analyze, and monitor financial statements while ensuring compliance with regulatory and accounting standards. They will also diagnose financial issues and develop strategic recommendations to optimize organizational procedures and tools.

Practice leader, Management support and expertise support

Hybrid · Montréal

The practice leader supports unit managers by providing subject matter expertise, mentoring professionals, and coordinating complex strategic initiatives. They are responsible for planning unit priorities, assigning tasks, and ensuring the efficient use of methodologies and tools.

Quality Control Advisor, QCA

Remote · Aurora, Ontario, Canada

You will serve as a technical expert and coach for automobile appraisers, focusing on quality assurance, policy standardization, and process improvement. Additionally, you will analyze claims, update audit tools, and develop training programs to optimize settlement costs and client experience.

Agent, Product administration

Remote · Montreal, Quebec, Canada

The agent provides administrative support to Desjardins components by managing specialized products and member accounts. Responsibilities include processing information, producing reports, and performing data entry tasks to support unit operations.

Business analyst, Business strategies

Hybrid · Montréal

You will develop business strategies, monitor performance, and identify opportunities to improve service delivery while aligning solutions with organizational architecture. Additionally, you will analyze business needs, formalize objectives, and coordinate with stakeholders to ensure the successful integration of project solutions.

Senior Advisor, Marketing

Hybrid · Lévis

You will lead specialized marketing development projects and strategic initiatives to support the organization's business goals. Additionally, you will act as a subject matter expert, advising clients and partners while representing the unit before decision-making bodies.

Advisor, Skills training and competency development

Remote · Montreal, Quebec, Canada

The advisor will conduct needs analysis, develop training programs, and deliver content to support employee development. They will also analyze data, provide recommendations, and collaborate with stakeholders to implement organizational objectives.

Nurse Consultant, Medical Office

Remote · Lévis, Quebec, Canada

The Nurse Consultant develops and implements strategies for life and health insurance claims, occupational health, and disability management. They analyze medical files, coordinate with practitioners to verify treatment plans, and negotiate return-to-work terms for insured individuals.

Senior Advisor, Operational risks

Hybrid · Lévis

You will develop and implement policies, standards, and models to manage operational risks while providing expert advice to stakeholders. Additionally, you will lead complex strategic initiatives and represent the organization before decision-making bodies.

Analyst, Legal and regulatory compliance

Hybrid · Montréal

The analyst will design and coordinate the compliance framework while enforcing organizational standards and policies. They are responsible for analyzing risks, conducting research, and providing actionable recommendations to management.

Advisor, Marketing

Hybrid · Lévis

Develop and update organization products and services to meet client needs and support business development. Analyze market needs to implement marketing strategies and provide recommendations based on organizational objectives.

Claims Reporting Specialist

Remote · Calgary, Alberta, Canada

You will assist clients in opening new home or auto insurance claims and guide them through the claims process. Additionally, you will build advisory relationships, analyze client needs, and educate clients on digital tools to ensure an efficient experience.

Senior Advisor, Operational risks

Hybrid · Lévis

You will develop guidelines and strategies to prevent fraudulent transactions while managing internal controls and compliance initiatives. Additionally, you will act as a subject matter expert to advise stakeholders and represent the organization before decision-making bodies.

Product Owner, Product management

Hybrid · Montréal

The Product Owner represents the client's voice in complex projects, ensuring the delivery of high-quality products and services that meet user needs. They manage stakeholder relationships, lead squads, and provide strategic advice to senior management to drive business positioning.