Dental Administrator - Canada Place Dental

Job summary

The dental administrator is responsible for greeting patients, managing the appointment schedule, and maintaining accurate patient records. They also handle patient inquiries, process correspondence, and ensure a positive experience for all visitors.

Job details

Get To Know Us: Canada Place Dental is a modern dentistry serving Edmonton and surrounding communities for many years. Our team is highly skilled and trained, providing general and cosmetic services to patients of all ages, ranging from children to seniors. Our dentists bring extensive experience and are passionately dedicated to continuing education, regularly attend courses and dental conventions to stay informed of new techniques, the latest products, and the newest equipment. We pride ourselves on providing quality dental care and 4.9 stars on Google reviews, evidence of our exceptional patient service, commitment to continuous learning and innovative technology. Additionally, through working within the dentalcorp network, you will have the opportunity to work alongside and learn from some of the industry’s leading clinicians and have greater access to the advanced treatment technologies and training & development, and support. Our practice is conveniently located in Downtown Edmonton. https://www.downtowncanadaplacedental.com/site/home This is a 12-month fixed-term maternity leave coverage position, with the possibility of extension. Schedule: Monday to Thursday, 7:15 AM – 3:30 PM, with some flexibility to accommodate an 8:00 AM – 4:00 PM shift as needed. No evenings or weekends Benefits of Joining Our Team: Now offering an RRSP matching program for our permanent team members — helping you grow your future while you build your career with us Competitive compensation Total rewards package that offers discounts on many services and activities including an exclusive corporate gym membership program; reduced rates on home and auto insurance; unlimited access to a variety of discounted entertainment, hotels, products, services and so much more! Employee and Family Assistance Program (EFAP) that connects team members and their families with complimentary, confidential, short-term counseling and advisory services Career development to grow and evolve as a dental professional on your individual career path, including access to industry-leading continuing education Attend social and CE events to network with dental professionals in your community Work-life balance and flexibility Access to modernized technology to provide optimal oral care to patients Responsibilities: Greet and assist patients as they arrive; ensure a lasting positive impression for them Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps Effectively manage recall system and accurately maintain patient database Manage patient calls and inquiries about appointments, confirmations, amendments and cancellations Process referral letters and other patient correspondence upon receipt from provider; manage and file all patient records and charts About You: Minimum 1 year of administration experience Clinical background and experience with dental software programs considered an asset Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.

What you’ll do

The dental administrator is responsible for greeting patients, managing the appointment schedule, and maintaining accurate patient records. They also handle patient inquiries, process correspondence, and ensure a positive experience for all visitors.

Requirements

Candidates must have at least one year of administrative experience and be legally eligible to work in Canada. A clinical background or familiarity with dental software programs is considered an asset.

Benefits

• RRSP matching program
• Competitive compensation
• Corporate gym membership
• Reduced rates on home and auto insurance
• Discounted entertainment
• Discounted hotels
• Employee and Family Assistance Program
• Continuing education
• Career development

Listed skills

• Customer service · Preferred
• record keeping · Preferred
• Communication · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Dental administration
• Patient scheduling
• Customer service
• Patient database management
• Appointment coordination
• Record keeping
• Communication
• Dental software
• Innovation
• Continuous Development
• Dentistry
• Discounts And Allowances
• Dental Care
• Patient Assistance
• Database Management Systems
• Oral Care
• Dental Informatics

Job areas

• Healthcare
• Administrative
• Customer Service & Support
• Dental Administrator
• Healthcare Administrator (General)
• Health Service Managers
• Medical and Health Services Managers

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