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DG
Dean GroupVerified Job Source

Bilingual Warranty Specialist - Temporary

The specialist will provide bilingual client service support for a special project involving warranty claims. They will handle escalated cases and perform mediation for a global automotive manufacturer.

  • Hybrid
  • Markham, ON
  • Posted Aug 6, 2026
  • Apply by Sep 5, 2026
  • 1 position

Job summary

Bilingual Warranty Specialist - Temporary Location - Markham/Hybrid Duration - 3 months Hourly Rate - $30/hour Our Markham based client, a global automotive manufacturer, requires a Bilingual French/English client service professional to assist in a special project involving warranty claims. The Bilingual Warranty Specialist must have: - A minimum 3 years Contact/Call Centre experience - Experience dealing with escalated cases involving mediation - Exceptional written and verbal French and English communication skills - Experience working in a fast paced, deadline driven environment - Experience working with SalesForce is a strong asset - Must be able to work on site in Markham Monday to Friday from 8:30am-4:30pm with 1 day of remote work per week. Interested candidates, please submit resume to: [email protected]

What you’ll do

The specialist will provide bilingual client service support for a special project involving warranty claims. They will handle escalated cases and perform mediation for a global automotive manufacturer.

Requirements

Candidates must have at least 3 years of call center experience and exceptional written and verbal communication skills in both French and English. Proficiency in SalesForce is considered a strong asset.

Listed skills

  • Customer servicePreferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

  • Bilingual French
  • Bilingual English
  • Call Centre Experience
  • Mediation
  • Escalation Management
  • SalesForce
  • Client Service
  • Warranty Claims Processing

Job areas

  • Customer Service & Support
  • Manufacturing
  • Administrative

Additional details

Minimum experience
2+ years
Apply by
Sep 5, 2026
Posting language
English
Working hours
40 hours per week
Office presence
4 days per week
Seniority
Not Applicable
Application method
Direct apply is available