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Crawford & CompanyVerified Job Source

Auto Claims Adjuster (Contract)

The successful candidate will investigate, evaluate, negotiate, and settle auto claims primarily through telephone and correspondence. This involves ensuring excellent customer service and maintaining accurate recording, reporting, and presentation of all claim files.

  • Remote
  • Canada
  • Posted Mar 26, 2026
  • 1 position

Job summary

We are currently recruiting for Auto Claims Adjusters to join our WorkForce Advantage team in Canada. The successful candidate will investigate, evaluate, negotiate and settle auto claims by telephone and correspondence. The candidate has the ability to work effectively with insureds, adjusters, clients and more. The candidate will provide excellent customer service and ensure accurate recording, reporting, and presentation of files. As part of the Workforce Advantage team, you would be on our roster to be contacted and placed on a contract with our clients based on availability and fit. You would be an employee of Crawford & Co. but would be working at other insurance company offices/sites (remotely). The role would be a contract position typically 3-12 months in length with the possibility of the contract being extended or being offered a permanent position with the client in the end. The salary range is $50,000 to $70,000 annually

What you’ll do

The successful candidate will investigate, evaluate, negotiate, and settle auto claims primarily through telephone and correspondence. This involves ensuring excellent customer service and maintaining accurate recording, reporting, and presentation of all claim files.

Requirements

Candidates need four years of technical experience in an insurance claims environment, with commercial lines knowledge being an asset, and must be able to obtain an Ontario Adjusters Licence. Post-secondary education in an insurance-related field working towards a full license and CIP designation is also required.

Listed skills

  • Customer servicePreferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

  • Investigation
  • Evaluation
  • Negotiation
  • Settlement
  • Customer Service
  • Accurate Recording
  • Reporting
  • Presentation
  • Telephone Investigations
  • Commercial Lines
  • Office 365
  • Team Player
  • Quality Commitment

Job areas

  • Finance & Accounting
  • Customer Service & Support
  • Administrative

Additional details

Minimum education
Professional degree
Minimum experience
2+ years
Posting language
English
Working hours
40 hours per week