Opens an external site
- Employment type
- Temporary
- Experience level
- 5+ years
- Minimum education
- Bachelor’s degree
- Posting language
- English
Job summary
Manage key customer accounts, maintain relationships, and develop strategies to grow revenue through new business, prospecting, and cross-selling transportation services. Meet revenue and pricing targets, forecast revenue and volume, negotiate contract renewals, coordinate with operations on capacity and service issues, and promote safety compliance.
Job details
Job Summary The incumbent is responsible for identifying and pursuing opportunities with new and existing customers. The incumbent asks customers pertinent questions in order to understand their transportation needs and match them to CN's service delivery capabilities. The position stays abreast of competitive developments in customers' markets and seeks opportunities for growth. Main Responsibilities Handle commercial aspects of several key customers Develop account growth strategies for customers and maintain existing relationships Create strategies for new business development, including prospecting, cold calling, and sales pipeline management Deliver yearly revenue and price targets in alignment with the Company's objectives Collaborate with operations personnel to identify available capacity for opportunistic selling to improve overall yield and asset utilization Cross-sell the full suite of the organization's transportation services Address any potential service issues with operations personnel proactively Develop a reliable monthly revenue and volume forecast Handle contract renewals and regular negotiations Act as a safety advocate with customer base in accordance with CN's values Maintain compliance and reporting safety incidents internally Working Conditions The role has standard working conditions in an office environment with a regular workweek from Monday to Friday and is eligible to participate in CN's hybrid work model. The role involves managing priorities and delivering work within established timelines, with support from the team to ensure sustainable and effective workload management. The role requires regular travel (70%). Experience Sales or Marketing Minimum 5 years of experience in sales or marketing, preferably in transportation and logistics services Experience in major contract negotiations Candidates with an equivalent combination of education, training, and experience will be considered Education/Certification/Designation Bachelor's in commerce, Marketing, Finance, Business Administration, or equivalent Candidates with equivalent practical experience, education, or training will be considered Competencies We Care About Each Other We Strive for Excellence We Succeed Together We Lead Responsibly Vision and strategic thinking Impactful and inclusive leadership Performance and value delivery Empowerment and talent development Strategic communication and influence Managerial courage and decisiveness Delegation Influence Customer service Conflict management Support Technical Skills/Knowledge Knowledge of rail or other transportation services Advanced knowledge of Microsoft Office (Excel, PowerPoint, Word), including SalesForce, Tableau, and Power BI Negotiation and time management skills Fluently bilingual both written and verbal (English, French)* Any requirement marked with (*) will be considered an asset (not mandatory).
What you’ll do
Manage key customer accounts, maintain relationships, and develop strategies to grow revenue through new business, prospecting, and cross-selling transportation services. Meet revenue and pricing targets, forecast revenue and volume, negotiate contract renewals, coordinate with operations on capacity and service issues, and promote safety compliance.
Requirements
Requires at least five years of sales or marketing experience, preferably in transportation or logistics, along with experience negotiating major contracts. A bachelor's degree in commerce, marketing, finance, business administration, or equivalent is requested; knowledge of transportation services, advanced Microsoft Office and analytics tools, negotiation skills, and time management are also relevant.
Listed skills
- Account Management · Preferred
- Business development · Preferred
- Cold Calling · Preferred
- Contract Negotiation · Preferred
- Microsoft Office · Preferred
- Salesforce · Preferred
- Tableau · Preferred
- Power BI · Preferred
- Time management · Preferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Account Management
- Sales Strategy
- Business Development
- Prospecting
- Cold Calling
- Sales Pipeline Management
- Revenue Forecasting
- Contract Negotiation
- Customer Relationship Management
- Cross-Selling
- Transportation Services
- Microsoft Office
- Salesforce
- Tableau
- Power BI
- Time Management
Job areas
- Sales
- Transportation
- Logistics
- Management & Leadership
- Customer Service & Support