Parking Control Helper

Original job posting

The Parking Control Helper is responsible for enforcing the City of Ottawa Traffic and Parking by-law across on-street, off-street, and private parking locations. They also perform administrative duties and support business licensing and regulatory operations under the direction of a supervisor.

Job details

Requisition ID: 23577 Department: Emergency & Protective Services Dept. Service: By-law & Regulatory Services Employment Type: Casual positions Work Hours: various shifts (days, evenings, nights, weekends) Affiliation: CUPE 503 Inside/Outside Salary Information: $25.600 - $29.953 per hour (2024 rates of pay)Location: 735 Industrial Rd Job Category: Emergency and Protective Services Application Close: 22/09/2026JOB SUMMARY Parking Enforcement & Logistics is responsible for the Parking Enforcement Program (On-Street, Off-Street, Private Parking), Business Licensing operations, Smoke-free Ontario regulations, and overseeing special events branch-wide. You enforce the provision of the City of Ottawa Traffic and Parking by-law, and perform related administrative duties under the direction of a Supervisor, By-law Enforcement.EDUCATION AND EXPERIENCE Completion of Grade 12 Minimum of 2 months of experience preferably in the enforcement of statutory offences or related field Experience in the communications and public relations fields is an assetKNOWLEDGE General knowledge of the City of Ottawa Traffic and Parking By-law COMPETENCIES, SKILLS AND ABILITIES Ability to work under stressful conditions and cope with people in difficult situations Ability to communicate effectively orally to the general public and all work related contacts Acts as a representative of the City of Ottawa and promotes good public relations Demonstrated customer service attitude Must be prepared to work shifts, including weekends and statutory holidays Ability to meet the physical demands as assessed (physical demands checklist is available on request) and to patrol regardless of weather conditions WHAT YOU NEED TO KNOW Language Requirement: English oral, reading, writing Police Record Check: The successful candidate will be required to complete a Criminal Records and Judicial Matters Check (Level 2) with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.; Police record checks completed by a third-party company will not be accepted. Driver’s License Requirement: A valid Ontario unrestricted G class driver’s license (or provincial equivalent) with no more than 6 demerit points accumulated. You may initially be paid 95% of your starting rate of pay, in accordance with the collective agreement. Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements. Please save a copy of the job poster. Once the closing date has passed, it will no longer be available. We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted. The City of Ottawa promotes the principles of diversity and inclusion and adheres to the tenets of the Canadian Human Rights Act and the Ontario Human Rights Code. We encourage applications from members of Indigenous, Black and other racialized communities, persons with disabilities, women and non-binary persons, persons of all ethnic origins, religions, sexual orientations, classes, gender identities and expressions. Candidates are encouraged to self-identify as a member of one or more designated employment equity groups in the self-identification questionnaire. The City of Ottawa provides accommodation to applicants during all parts of the hiring process, upon request. If contacted to proceed to the selection process, please advise us if you require any accommodation. Accessible formats and communication supports are available upon request. Please contact the Employee Service Centre at 613-580-2424 extension 12211 or via email at esc-cse@ottawa.ca. .

What you’ll do

The Parking Control Helper is responsible for enforcing the City of Ottawa Traffic and Parking by-law across on-street, off-street, and private parking locations. They also perform administrative duties and support business licensing and regulatory operations under the direction of a supervisor.

Requirements

Candidates must have completed Grade 12 and possess at least two months of experience in statutory enforcement or a related field. A valid Ontario unrestricted G class driver's license and the ability to pass a Level 2 Criminal Records and Judicial Matters Check are mandatory.

Listed skills

• Customer service · Preferred
• Regulatory Compliance · Preferred
• Communication · Preferred
• Conflict Resolution · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Parking enforcement
• By-law enforcement
• Customer service
• Public relations
• Communication
• Conflict resolution
• Administrative duties
• Regulatory compliance
• Employment Equity
• Administrative Functions
• Valid Driver's License
• Customer Service
• Public Relations
• English Language
• Operations
• Writing

Job areas

• Government & Public Sector
• Security & Safety
• Administrative
• Logistics
• Parking Control Officer
• Parking Enforcement Officer
• Protective Services Workers Not Elsewhere Classified
• Parking Enforcement Workers