C621 - Business Operations Administrator - Casual

Job summary

The incumbent will provide administrative support and customer service for Codiac Transpo, reporting to the Supervisor of Finance and Administration. Responsibilities include handling customer inquiries, managing office tasks, and maintaining professional relationships with partners and clients.

Job details

Please note: Due to a temporary increase in workload, we are seeking a casual full-time employee to join our team until December 31, 2026. This position is intended to provide short-term support and is not expected to continue beyond the end date. It may be an excellent opportunity for a bilingual student who plans to return to school in January, or for anyone looking for full-time work on a temporary basis. VISION: A city that inspires MISSION: Working together to enhance the quality of life for all residents VALUES: Sustainability, Inclusivity, Innovation, Accountability, Excellence, Bilingualism BUSINESS OPERATIONS ADMINISTRATOR Codiac Transpo – Public Transit – Job #C621 JOB SUMMARY: This position is customer service focused with administrative functions. Work will be reviewed by the supervisor for completeness, accuracy and results. This position reports directly to the Supervisor of Finance and Administration of Codiac Transpo. APPLYING FOR THIS POSITION: The City of Moncton is an equal opportunity employer. Applicants must submit their application through an online system that can be found at www.moncton.ca/careers [http://www.moncton.ca/careers]. We thank all applicants for their interest; however, only those invited for interviews will be contacted. For more information, please contact the Human Resources Department at 506-877-7707 or visit www.moncton.ca/careers [http://www.moncton.ca/careers] for information on the hiring and application process at the City of Moncton. WORKING AT THE CITY OF MONCTON: Moncton is a vibrant and culturally rich community. It is the first officially bilingual city in Canada, as well as one of the best places in Canada to do business. Moncton is also known as the economic, sports, tourism and entertainment hub of Atlantic Canada. City of Moncton employees strive to maintain the city’s reputation as one of the best places in Canada to live, study, work and play. This position is a unionized position. The City of Moncton offers an attractive salary and benefits package in accordance to the City Hall Employees Association / PSAC Local 60200 Collective Agreement. CHEA Collective Agreement [https://www5.moncton.ca/docs/CHEA_60200.pdf] City of Moncton Salary and Wage Scale [https://www5.moncton.ca/docs/cityorg/wage_scale_echelles_salariales.pdf] EDUCATION: * High school graduation or equivalency, * Must have a post-secondary education from an accredited institution where office skills were acquired and assessed. * Accounting or bookkeeping courses or related experience is an asset. EXPERIENCE: * Must have a minimum of one (1) year experience in performing similar or related duties. LANGUAGE: * Must be functional in both official languages (English and French). As per provincial language proficiency standards, functional is determined to be at the Intermediate+ (2+) level or higher. KNOWLEDGE, SKILLS AND ABILITIES: * Computer knowledge of Excel spreadsheets and macros, Microsoft Word, Windows applications, and email are important and necessary skills. Experience with ADP Payroll and Oracle Purchasing would be considered valuable assets. OTHER: * Requires excellent telephone communications skills involving courteous and tactful handling of customer service information, complaints, and comments. * Requires a calm and professional manner when operating the radio communication system. * Must be willing to upgrade skills as required by changes in the workplace. * Errors due to inaccuracy, neglect, or carelessness would result in customer inconvenience financial loss or delay in terms of time, service or expense. * Requires good judgment appropriate to applying established policies and procedures to work assignments and resolving frequent minor problems. CONTACT: * Requires courtesy, tact and diplomacy when exchanging information with members of the public, as well as internal and external clients. * The incumbent will be responsible for establishing and maintaining a professional and courteous working relationship with the service agencies and departments of Codiac Transit’s partners and clients. SUPERVISION: * Although supervised, the incumbent would be required to work independently from time to time. CONDITIONS OF WORK: * This position is covered under the City Hall Employees Association CHEA / PSAC Local 60200 Collective Agreement. This position is based on a thirty-five (35) hour workweek; however, overtime maybe be required occasionally.

What you’ll do

The incumbent will provide administrative support and customer service for Codiac Transpo, reporting to the Supervisor of Finance and Administration. Responsibilities include handling customer inquiries, managing office tasks, and maintaining professional relationships with partners and clients.

Requirements

Candidates must have a high school diploma and post-secondary education in office skills, with at least one year of relevant experience. Proficiency in both English and French is required, along with strong computer skills in Microsoft Office applications.

Benefits

• Salary and benefits package

Listed skills

• Customer service · Preferred
• Problem solving · Preferred
• Administrative Support · Preferred
• Microsoft Excel · Preferred
• telephone communication · Preferred
• Data entry · Preferred
• Microsoft Word · Preferred
• Accounting · Preferred
• email · Preferred
• Bookkeeping · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer service
• Administrative support
• Excel
• Microsoft Word
• Windows applications
• Email
• Telephone communication
• Radio communication
• Accounting
• Bookkeeping
• Data entry
• Problem solving
• Bilingualism
• ADP Payroll
• Tactfulness
• Professionalism
• Accountability
• Business Operations
• Diplomacy
• Bilingual (French/English)
• Oracle Purchasing
• Sports Tourism
• Administrative Functions
• Multilingualism
• Customer Service
• Communication
• Communications Systems
• Finance
• Excel Macros
• Innovation

Job areas

• Administrative
• Government & Public Sector
• Customer Service & Support
• Transportation
• Finance & Accounting
• Business Operations Administrator
• Administrative Supervisor
• Office Supervisors
• First-Line Supervisors of Office and Administrative Support Workers