1709 - Temporary Intermediate Clerk - Service Centre

Job summary

The clerk is responsible for processing accounts receivable billings, collections, and various municipal payments while maintaining records management systems. They also provide front-line administrative support, including reception duties and daily financial reconciliation.

Job details

Title: Temporary Intermediate Clerk – Service Centre Salary: $2,294.89 - $2,507.69 bi-weekly | $59,871.51 - $65,423.01 annually BSA: $167.52 bi-weekly benefits spending allowance Total Compensation: $64,241.88 - $69,793.38 annually Description: This is an exciting opportunity to become part of a strong, professional, and collaborative team dedicated to delivering exceptional service to our community. We are looking for an individual who takes pride in their work, demonstrates a strong work ethic, embraces continuous improvement, and thrives in a fast-paced environment where teamwork, fiscal responsibility, and a positive attitude contribute to the success of both the team and our City. As a Service Centre Temporary Intermediate Clerk, your primary focus is to provide a high level of service to all internal and external customers of Revenue/Receivables – Service Centre by ensuring the smooth operation of the Service Centre, processing Accounts Receivable billings and collections, completing other revenue/receivables financial duties, performing front line parking administrative duties, and maintaining records management systems. In addition, this position is also involved in various continuous improvement initiatives to improve services and streamline processes. If you are highly organized, take initiative, and enjoy balancing competing priorities in a fast-paced environment, this opportunity may be for you. Working for the City of Fredericton means playing an essential role in making our community a better place to live, work, and play. Qualifications: We recognize that candidates bring diverse experiences and backgrounds. Applicants are encouraged to demonstrate how their qualifications meet the essential requirements of the position. Additional valued qualifications may strengthen an application but are not required. Essential To be considered for this position, applicants must demonstrate the following: * At least one (1) year of post-secondary education preferably in business administration, accounting or a related discipline. * Minimum of one (1) year in a clerical position. * Ability to communicate effectively in both official languages (English and French) at an intermediate level is required. Equivalent combinations of education, training, and experience may be considered where they provide the knowledge, skills, and abilities required to perform the essential duties of the position. Applicants are encouraged to describe how their background aligns with the requirements of the role. Valued The following qualifications are not required but may strengthen an application: * Ability to adapt to a changing environment; establish and maintain effective working relationships; work as a team in an environment dealing with information of a confidential nature. * Ability to work with outside agencies, internal customers and public during performance of duties. * Knowledge of Cogsdale, Oracle, and/or other financial systems is desirable. * Thorough knowledge of modern office practices, procedures and equipment including Microsoft Word, Excel, Outlook and other Windows driven programs, photocopiers and printers. * Excellent, oral and written communications along with strong customer service skills. * Strong organizational skills for planning and prioritizing work to achieve maximum efficiency. * Strong analytical and problem-solving skills. * Responsibility and ownership for decisions, actions, and results. What You’ll Do: * Water & Sewer bill payment processing. * Process fees for Criminal Record Checks, Building & Plumbing permits, Recreation invoicing, Parking tickets, and all other Municipal By-law fine payments. * Filing & Daily Reconciling, Bank Deposit preparation. * Prepare various letters for customer responses. * Scanning, photocopying documents. * Reception/Teams Call Management/Deliveries. * Mail delivery/pick up at City Hall and within building. * Data entry of tickets, and other daily administrative parking duties. * Enter data from complaints received in person, over phone or via email. * Outlook and daily schedule updates. * Point of sale items, including dog tags, meter bag rentals, transit passes, bulk water cards/fobs, bike park cards. Build a future with an employer that supports your life today and tomorrow At the City of Fredericton, we believe great employers offer more than just a salary. They provide stability, purpose, flexibility, and the confidence to plan for the future. That’s why our total rewards package goes beyond your base salary to support your health, well-being, financial security, and work-life balance at every stage of your career and life. Health & Wellness Designed Around You Your base pay is complemented by a biweekly flexible benefit spending allowance that helps you build the coverage that best fits your needs. Choose from comprehensive health, dental, and insurance options, and access confidential support through our Employee and Family Assistance Program. Time to Recharge Enjoy vacation entitlements that grow with years of service, plus the option for eligible employees to purchase additional prorated leave each year, giving you greater flexibility to balance work and life. Retirement Security Build long-term financial security through a shared risk pension plan, with contributions from both you and the City. Meaningful Work. Lasting Impact. Help shape a vibrant, inclusive, and growing Fredericton. Your work will play a role in delivering services that make a significant and positive difference in the community. Our Commitment The City of Fredericton is an equal opportunity employer committed to a diverse, inclusive, and equitable workplace. We welcome applications from Indigenous Peoples, persons with disabilities, racialized persons, and other equity-deserving groups. Qualified candidates who self-identify may receive preference in line with employment equity goals and applicable legislation. If you require accommodation, please advise Human Resources so we can work with you to meet your needs Apply Now! Please submit your application on or before October 1, 2026, at 4:30 p.m. AST. Only those applicants selected for further consideration will be contacted. Internal/External CUPE Local 1709

What you’ll do

The clerk is responsible for processing accounts receivable billings, collections, and various municipal payments while maintaining records management systems. They also provide front-line administrative support, including reception duties and daily financial reconciliation.

Requirements

Applicants must have at least one year of post-secondary education in business or accounting and a minimum of one year of clerical experience. Proficiency in both English and French at an intermediate level is required for this role.

Benefits

• Health insurance • Dental insurance • Pension plan • Employee and family assistance program • Vacation entitlements • Benefits spending allowance

Listed skills

• Customer service · Preferred
• Financial Reconciliation · Preferred
• Problem solving · Preferred
• Administrative Support · Preferred
• Cash handling · Preferred
• Microsoft Excel · Preferred
• Accounts receivable · Preferred
• Communication · Preferred
• Data entry · Preferred
• Microsoft Word · Preferred
• Microsoft Outlook · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer service
• Accounts receivable
• Data entry
• Financial reconciliation
• Records management
• Administrative support
• Communication
• Problem-solving
• Organizational skills
• Microsoft Word
• Microsoft Excel
• Microsoft Outlook
• Cash handling
• Bilingualism
• Employment Equity
• Organizational Skills
• Positivity
• Bilingual (French/English)
• Strong Work Ethic
• Administrative Functions
• Planning
• Accounts Receivable
• Accounting
• Balanced Budgeting
• Business Administration
• Management
• Clerical Works
• Customer Service
• Continuous Improvement Process
• Data Entry
• Records Management
• Financial Systems
• Plumbing
• Invoicing
• Problem Solving
• Legislation
• Payment Processing
• Point Of Sale
• Proactivity
• Writing
• Collections
• Filing
• Balancing (Ledger/Billing)
• Teamwork

Job areas

• Administrative
• Government & Public Sector
• Finance & Accounting
• Customer Service & Support
• Service Center Clerk
• Billing Clerk (General)
• Accounting and Bookkeeping Clerks
• Billing and Posting Clerks