Special Projects Lead (Strategic Planning Analyst II)

Job summary

The Special Projects Lead will spearhead the Asset Management & Operational Integration project, designing and implementing a cohesive service delivery framework for municipal parking and curbside infrastructure. This role involves facilitating multidisciplinary collaboration, redesigning operational workflows, and providing strategic recommendations to senior leadership.

Job details

The Curbside and Parking Management team within the Parks and Roads Services branch is evolving to meet the growing needs of our vibrant city. As the Special Projects Lead, you will spearhead our Asset Management & Operational Integration project from initiation through to sustainable transition. In this role, you will work across organizational boundaries to establish clear asset management practices, define operational responsibilities, and shape long-term service expectations. You will bring together diverse collaborators, analyze current-state practices, and design practical business processes that support the stewardship of public parking and curbside infrastructure. Working in close alignment with internal service partners, you will provide strategic insights and actionable recommendations directly to leadership. This is an opportunity to leave a lasting impact on how our municipal infrastructure is maintained and experienced by all Edmontonians. What will you do? Lead the assessment, design, and implementation of a cohesive asset management and service delivery framework for public parkades, surface parking lots, and curbside spaces Champion operational integration by establishing trusted relationships with collaborators and internal service partners across Parks and Roads Services and City Operations Facilitate multidisciplinary discussions and workshops to clarify operational dependencies, develop shared service expectations, and establish governance structures like RACI matrices and escalation pathways Review, map, and redesign end-to-end operational workflows, including temporary parking closures, event impacts, and specialty parking agreements, resolving inefficiencies and control gaps Develop standardized operating procedures, decision matrices, process maps, and practical operational tools that ensure seamless transition into daily program delivery Provide end-to-end project leadership, managing work plans, schedules, and deliverables while synthesizing operational and financial data to present clear recommendations to senior leadership Coordinate asset information and operational data needed for corporate processes, budget planning, Council reporting, and audits University degree in Business Administration, Public Administration, Urban Planning, Political Science, or a related field of study Minimum of five (5) years of progressively responsible experience in strategic and operational business planning, business process improvement, operational integration, project leadership, and change management Demonstrated experience leading complex, multidisciplinary projects involving multiple operational areas, business units, and organizational collaborators Assets: A graduate degree in Business Administration, Public Administration, Urban Planning, or a related discipline Professional certifications such as Project Management Professional (PMP), change management (e.g., Prosci), or asset management credentials Demonstrated experience in municipal operations, public-sector asset management, transportation, parking, or infrastructure management Skills required for success: Advanced systems thinking with the ability to navigate ambiguity and understand how individual processes impact citywide service delivery Outstanding facilitation, negotiation, and relationship-building skills to cultivate alignment across diverse teams and interested and affected parties Strong analytical and problem-solving abilities to assess complex operational environments, identify risks, and translate findings into practical solutions Polished verbal and written communication skills with proven ability to craft compelling briefings and strategic reports for senior decision-makers Strong organizational agility and political acumen to manage competing priorities effectively in an evolving municipal setting Alignment to our Cultural Commitments and Leadership Competencies (https://bit.ly/4brRrXm) Embracing a culture of equity, diversity, reconciliation and inclusion Conditions of Employment: Ability to occasionally travel to and inspect various municipal sites and operational facilities across Edmonton Work Environment: Primarily based in a standard professional office setting with opportunities for hybrid working arrangements in accordance with City policy Occasional site visits to parkades, surface lots, and curbside locations that may involve walking, climbing stairs, and exposure to seasonal outdoor weather conditions The City of Edmonton values applicants with a diverse range of skills, experiences and competencies, and encourages you to apply. We strive to provide reasonable access and accommodations throughout the recruitment process. To request an accommodation, please contact employment@edmonton.ca. Learn more about our benefits https://bit.ly/COEbenefits Up to 1 temporary position up to 11-months Hours of Work: 33.75 hours per week Salary Range: $51.611 - $65.218 (Hourly) $90,925.680 - $114,897.810 (Annually) Recruitment Consultant: AG/SO Edmonton rests in the heart of Treaty Six territory in Alberta and the homelands of the Metis Nation

What you’ll do

The Special Projects Lead will spearhead the Asset Management & Operational Integration project, designing and implementing a cohesive service delivery framework for municipal parking and curbside infrastructure. This role involves facilitating multidisciplinary collaboration, redesigning operational workflows, and providing strategic recommendations to senior leadership.

Requirements

Candidates must possess a university degree in Business Administration, Public Administration, Urban Planning, or a related field, along with at least five years of experience in strategic business planning and project leadership. Strong analytical, facilitation, and communication skills are essential for navigating complex municipal operational environments.

Listed skills

• Asset Management · Preferred
• Change Management · Preferred
• Facilitation · Preferred
• Negotiation · Preferred
• Relationship Building · Preferred
• Problem solving · Preferred
• Communication · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Strategic planning
• Asset management
• Operational integration
• Project leadership
• Change management
• Business process improvement
• Systems thinking
• Facilitation
• Negotiation
• Relationship building
• Analytical skills
• Problem solving
• Communication
• Governance
• Workflow mapping
• Change Management
• Business Process
• Planning
• Management
• Operations
• Problem Solving
• Workflow Management
• Asset Management
• Leadership
• Business Administration
• Relationship Building
• Financial Data
• Auditing
• Operational Data Store
• Political Sciences
• Infrastructure Management
• Reconciliation
• RACI Matrix
• Business Planning
• Public Administration
• Urban Planning
• Business Process Improvement
• Project Management Professional Certification
• Process Mapping
• Systems Thinking
• Service Delivery Framework

Job areas

• Government & Public Sector
• Management & Leadership
• Transportation
• Consulting
• Administrative
• Strategic Planning Analyst
• Strategic Planner / Analyst
• Management and Organization Analysts
• General and Operations Managers

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