GC

Gateway Casinos and Entertainment Limited

Verified Job Source

Over 7,200 employees & 31 gaming properties

New Westminster, BC, V3M 7A3, Canada

Gambling Facilities and Casinos
1,001–5,000 people

About

Gateway Casinos & Entertainment Limited (“Gateway”) is one of the largest and most diversified gaming and entertainment companies in Canada with 31 gaming properties in British Columbia, Ontario and Alberta. Across its entire portfolio, Gateway currently employs approximately 7,200 people and features approximately 391 table games (including 31 poker tables), 14,288 slots, 81 food and beverage outlets and 564 hotel rooms. A multi-pronged growth strategy has seen Gateway diversify and expand its product offering, including developing proprietary casino and restaurant brands. This has dramatically improved the gaming customer experience and also attracts new gaming and restaurant customers. Some of Gateway's proprietary brands include Grand Villa Casino, Cascades Casino, Starlight Casino, Playtime Casino, Match Eatery & Public House, Atlas Steak + Fish and Chow Lucky Noodle Bar. In 2022, Gateway celebrated 30 years in the business of gaming and entertainment in Canada. The Gateway to Your Future starts with us. Gateway celebrates and empowers our team members, who make it all possible. A career at Gateway means working with great people, being recognized for your unique contribution and career advancement opportunities across our 31 locations. Our employees thrive with ongoing training and leadership programs while working in a dynamic and fun environment. See for yourself what it’s like to be on a team that values your vision, skill and energy. #mygatewaylife Explore our job opportunities at: http://www.gatewaycasinos.com/careers/

Open positions

Dual Guest Services Supervisor

On-site · Woodstock

The Dual Guest Services Supervisor will mentor and guide a team of representatives to ensure exceptional guest experiences. They are responsible for managing employee performance, handling complaints, and maintaining high service standards.

Slot Attendant

On-site · Abbotsford

The Slot Attendant provides front-line support by monitoring slot machines, assisting guests with game instructions, and managing jackpot payouts. They also ensure compliance with company policies and provincial gaming regulations while maintaining a clean and functional gaming environment.

Cage & Count Supervisor

On-site · Wasaga Beach

The Cage & Count Supervisor oversees all cage operations, ensuring the accuracy and security of monetary transactions and casino floats. They are responsible for mentoring staff, managing schedules, and maintaining compliance with gaming regulations.

Housekeeper (Contract)

On-site · London

The housekeeper is responsible for performing cleaning and sanitation activities across public and employee areas of the casino. This includes maintaining floors, furniture, and fixtures while ensuring restrooms are fully stocked and safety protocols are followed.

3rd Cook

On-site · Delta

Prepare and present food while strictly adhering to food safety and departmental quality standards. Maintain a clean, sanitary workspace and assist with inventory management and order organization.

2nd Cook

On-site · New Westminster

The 2nd Cook is responsible for preparing food according to kitchen standards while maintaining a clean and safe work environment. They must work effectively within a team to deliver extraordinary service and handle multiple demands under pressure.

Match Service Manager

On-site · Hanover

The Match Service Manager oversees daily restaurant operations, including staff supervision, cash management, and ensuring high-quality guest service. They also assist in developing marketing assets and promoting events to drive restaurant profitability.

Security Officer

On-site · Thunder Bay

The Security Officer is responsible for maintaining a secure environment on the gaming floor, protecting the company from theft or fraud, and responding to guest inquiries. They must also control facility access, monitor alarm systems, conduct investigations, and provide First Aid when necessary.

Coat Check

On-site · Innisfil

You will be responsible for greeting patrons and securely checking their coats, umbrellas, and luggage. Additionally, you will support fellow employees and ensure compliance with all applicable laws and regulations.

Security Officer

On-site · Vernon

The Security Officer is responsible for maintaining a secure environment on the gaming floor by monitoring activities, controlling access, and conducting investigations. They must also provide prompt customer service and respond to medical emergencies as required.

Bingo Coordinator

On-site · Campbell River

The Bingo Coordinator supervises bingo operations, including financial management, staff oversight, and prize payout verification. They ensure all equipment is operational and maintain high standards of customer service during events.

Maintenance Technician

On-site · Langley (District)

The Maintenance Technician supports the day-to-day operations and maintenance of casino facilities, grounds, and equipment. Responsibilities include performing repairs on building assets, troubleshooting mechanical systems, and ensuring adherence to safety regulations.

Guest Services Representative

On-site · Langley (District)

The Guest Services Representative is responsible for greeting guests, answering inquiries, and providing solutions to concerns. They also assist in implementing on-site events, promotions, and enrolling customers in the rewards loyalty program.

Busser/ Porter - Casino Floor

On-site · Langley (District)

The Busser/Porter is responsible for supporting bar staff and servers to ensure smooth service flow and a premium guest experience. They must maintain a clean environment and assist in building customer loyalty through attentive service.

Surveillance Operator

On-site · Kelowna

The Surveillance Operator maintains continuous monitoring of gaming areas and property to ensure the security of customers, staff, and assets. They are responsible for identifying suspicious activity, documenting findings, and ensuring compliance with laws and company policies.

1st Cook

On-site · Rama

The First Cook is responsible for preparing food items for their station and maintaining production levels while ensuring health and safety standards are met. They also provide superior customer service and oversee the team to ensure expectations are consistently achieved.

Food & Beverage Supervisor - Match Eatery & Public House

On-site · Langley (District)

The supervisor manages front-of-house staff, service activities, budgets, and scheduling to ensure high-quality dining experiences. They also mentor the team, conduct training, and coordinate food and beverage service for special events.

Concessionnaire / Dealer

On-site · London

The dealer is responsible for conducting casino games, calculating wins and losses, and managing bet settlements. They must also ensure game security, handle transactions, and maintain a professional pace while interacting with guests.

Server

On-site · Kelowna

The server is responsible for taking orders, serving food and beverages accurately, and maintaining expert knowledge of products and promotions. They also participate in promotional activities and events to create an engaging guest experience.

Host

On-site · Kelowna

The host is responsible for managing the flow of the restaurant, processing reservations, and coordinating guest seating arrangements. They also provide a premium guest experience while assisting servers with food and beverage expediting, bussing, and cleaning.