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Instructor- Customer Service Training Program

The instructor is responsible for delivering high-quality, learner-centered instruction to help participants achieve employment goals. This includes curriculum delivery, participant assessment, and contributing to continuous program improvement.

  • On-site
  • Calgary, AB
  • Posted Jun 30, 2026
  • 1 position

Job summary

Instructor- Customer Service Training Program Full Time Position, 37.5 hours per week Maternity Leave Coverage until September 1, 2027 Competitive salary & benefits package SUMMARY OF POSITION The instructor is responsible for delivering high-quality, learner-centered instruction that supports participants in achieving their learning and employment goals. The role includes curriculum delivery, participant assessment, individualized support, and contributing to program planning and continuous improvement. Please refer to the attached job posting for more details.

What you’ll do

The instructor is responsible for delivering high-quality, learner-centered instruction to help participants achieve employment goals. This includes curriculum delivery, participant assessment, and contributing to continuous program improvement.

Requirements

The candidate must be able to provide individualized support and deliver training within a customer service program. The role is a limited-term maternity leave coverage position.

Benefits

• Benefits Package

Other relevant skills

Identified from the job description. Confirm important requirements above.

  • Curriculum Delivery
  • Participant Assessment
  • Instructional Design
  • Customer Service Training
  • Learner-Centered Instruction
  • Program Planning

Job areas

  • Education
  • Customer Service & Support

Additional details

Minimum experience
2+ years
Posting language
English
Working hours
38 hours per week