I.T. Technician

Overview: $20.00 / hour This is a vacant position. Candidates must be minimum 18 years of age and meet the requirements listed below. Joining our Canada’s Wonderland team means you’ll provide associates and guests with exceptional service when they visit the park. You’ll also… Analyze, prioritize, and respond to specific issues with Point-of-Sale, Debit/Credit, and related systems Address IT helpdesk issues on-site and over the phone Resolve in house and 3rd party software and hardware issues Ensure adherence to defined policies and procedures within department and company-wide Research, resolve, and respond to highly complex issues, providing expert and creative solutions Perform upgrades and preventative maintenance to PC’s Perform daily system routines Have other opportunities to learn and expand knowledge Some of our amazing perks and benefits: FREE Admission to Canada’s Wonderland and other parks! Earn promotional tickets for friends & family! 20% discount on Merchandise and at select Food locations; employee cafeteria with discounted food. FREE and/or discounted admission to many Ontario attractions. Work with a diverse team in a fun environment. Employee events with RIDES, GAMES, and FREE FOOD! Responsibilities: Canada’s Wonderland is home to over 300 acres of world class rides and attractions for the entire family, including a 20 acre water park. We are the ultimate destination for attractions, food, live shows, and events! We want YOU to join us in making people happy! As a member of our team, you’ll… Make our guests happy by delivering amazing experiences and helping them create lifelong memories Interact with different people of all ages and backgrounds Gain skills, knowledge, and experience that will benefit in your future Qualifications: Expert knowledge of Microsoft Windows operating systems and Microsoft Office applications High level of proficiency with Microsoft Office applications Experience in troubleshooting software, hardware, and network problems Working knowledge of network topologies (i.e.: Ethernet, 100BaseT), network protocols (i.e.: TCP/IP), and applications (i.e.: FTP, Telnet/SSH, VNC) Individuals that have networking experience (an asset) Candidates that have a valid Ontario Driver’s License (G2/G) with a clean abstract Ability to lift up to 50 lbs. and must provide own safety shoes Availability that includes working flexible shifts on weekdays, weekends, evenings, and holidays

The IT Technician is responsible for analyzing and resolving issues with Point-of-Sale, debit/credit systems, and general hardware/software helpdesk requests. They also perform preventative maintenance and system upgrades on PCs to ensure operational efficiency.

Candidates must be at least 18 years old with expert knowledge of Windows and Office applications and experience in network troubleshooting. A valid Ontario Driver’s License and the ability to lift 50 lbs are also required.

• Free Admission to Canada’s Wonderland and other parks • Promotional tickets for friends & family • 20% discount on Merchandise and select Food locations • Employee cafeteria with discounted food • Free and/or discounted admission to many Ontario attractions • Employee events with rides, games, and free food

• Point-of-sale systemsPreferred
• Microsoft OfficePreferred

Identified from the job description. Confirm important requirements above.

• Microsoft Windows
• Microsoft Office
• Hardware Troubleshooting
• Software Troubleshooting
• Network Troubleshooting
• TCP/IP
• Ethernet
• FTP
• Telnet/SSH
• VNC
• Point-of-Sale Systems
• Preventative Maintenance
• Network Topologies

• Technology
• Hospitality
• Sports & Recreation
• Customer Service & Support

Minimum experience

0+ years

Apply by

Sep 5, 2026

Posting language

English

Working hours

40 hours per week

Seniority

Entry level