Associate Services Assistant

Overview $19.00/ hour This position requires you to be legally authorized to work 40 hrs / week. Joining our Canada’s Wonderland team means you’ll play an essential role in providing exceptional guest service. Provide ongoing guest service over the counter and over the phone; respond to inquiries for associates, parents, and other guests Complete onboarding processing duties including: preparing associate uniform files; taking photo I.D. pictures and printing Security Access Cards; assembling and distributing and/or selling uniforms Perform other Associate Services duties including: loaning uniform items; signing in returned items; laundry, sales transactions; promotional pass distribution; outdoor locker area and change room maintenance; front counter, foyer and patio maintenance; and aisle & file maintenance Perform daily opening and closing duties which include disinfecting all high-touch surfaces Assist with payroll- related duties such as responding to general payroll inquiries, assisting associates with setting up direct deposit, and assisting with general Kronos inquiries Assist with uniform inventory by maintaining cleanliness and organization of stock and advising supervisory team of low stock Assist with other duties as required Some of our amazing perks and benefits: FREE Admission to Canada’s Wonderland and other parks! Earn promotional tickets for friends & family! 20% discount on Merchandise and at select Food locations; employee cafeteria with discounted food FREE and/or discounted admission to many Ontario attractions Work with a diverse team in a fun environment. Employee events with RIDES, GAMES, and FREE FOOD! Responsibilities Canada’s Wonderland is home to over 300 acres of world class rides and attractions for the entire family, including a 20 acre water park. We are the ultimate destination for award-winning attractions, food, live shows, and events! We want YOU to join us in making people happy! As a member of our team, you’ll… Make our guests happy by delivering amazing experiences and helping them create lifelong memories. Interact with different people of all ages and backgrounds. Gain skills, knowledge, and experience that will benefit in your future. Qualifications You! Candidates must be a minimum age of 17 Previous guest service related experience is an asset Superior verbal and written communication skills Individuals that demonstrate a professional manner Proven ability to meet deadlines and work both independently and on a team Candidates that are detail-oriented, highly organized and self-motivated Knowledge of Microsoft Word and Excel in addition to data entry skills is an asset Availability that includes working flexible shifts, including evenings, weekend and holidays

Provide guest and associate services including onboarding, uniform distribution, and general inquiries. Assist with payroll-related tasks and maintain the cleanliness of associate service areas.

Candidates must be at least 17 years old with strong communication skills and a professional manner. Flexibility to work evenings, weekends, and holidays is required.

• Free Admission To Canada's Wonderland And Other Parks • Promotional Tickets For Friends And Family • 20% Discount On Merchandise And Select Food Locations • Employee Cafeteria With Discounted Food • Free Or Discounted Admission To Ontario Attractions • Employee Events With Rides, Games, And Free Food

Identified from the job description. Confirm important requirements above.

• Guest Service
• Onboarding Processing
• Payroll Assistance
• Inventory Management
• Microsoft Word
• Microsoft Excel
• Data Entry
• Communication Skills
• Organization
• Time Management

Minimum experience

0+ years

Apply by

Jul 14, 2027