ServiceNow Testing Consultant

Role: ServiceNow Testing Consultant Experience Required: 8+ Years Relevant Experience: 10+ Years Location: Calgary, Canada Domain: Health Insurance Please share the resume at [email protected] Mandatory Skills: · ServiceNow Testing Desired Skills: · ATF (Automated Test Framework) Detailed JD (Roles and Responsibilities): · Foundation Data: CMDB, groups, users, roles & taxonomy aligned for segregation · Portal & Access: Unified branded portal with show/hide logic based on company attribute · Catalog & Request Management: Show/hide rules, form visibility based on company attribute · ITSM Modules: Incident, Problem, Change, Request, Knowledge, Hardware Asset Management, Service Portfolio Management, Service Design Factory · Reporting: Dashboard & data-level access control based on company attribute · Integrations: Connectivity verification for Jira, Genesys/IVR, BigPanda, Oracle, PlanView

The consultant will perform testing across various ServiceNow ITSM modules, including Incident, Problem, and Change management. Responsibilities include verifying connectivity for integrations like Jira and Oracle and ensuring data-level access control for reporting.

The candidate must have over 10 years of relevant experience with a strong focus on ServiceNow Testing. Proficiency in the Automated Test Framework (ATF) is highly desired.

Identified from the job description. Confirm important requirements above.

• ServiceNow Testing
• Automated Test Framework (ATF)
• CMDB
• ITSM
• Incident Management
• Problem Management
• Change Management
• Request Management
• Knowledge Management
• Hardware Asset Management
• Service Portfolio Management
• Service Design Factory
• Integration Testing
• Dashboard Reporting

Minimum experience

10+ years

Apply by

Aug 26, 2026