ServiceNow Business Analyst - Intermediate
Title: ServiceNow Business Analyst – Intermediate Duration: 12 months (likely extension) Department: Technology Services Location: Hybrid – 3 days onsite/2 days remote Salary Range: $75 to $80 per hour (depending on your experience) Must Haves: Experience gathering and documenting business requirements, creating user stories for process maps Experience with ServiceNow Governance, Risk & Compliance (GRC), Integrated Risk Management (IRM), CMDB, Application Portfolio Management (APM), or Technology Portfolio Management (TPM) modules. Strong understanding of attestation, certification, scorecar…
- Hybrid
- ONTARIO
- Posted Jul 20, 2026
- Apply by Aug 19, 2026
- 1 position
Job summary
Title: ServiceNow Business Analyst – Intermediate Duration: 12 months (likely extension) Department: Technology Services Location: Hybrid – 3 days onsite/2 days remote Salary Range: $75 to $80 per hour (depending on your experience) Must Haves: Experience gathering and documenting business requirements, creating user stories for process maps Experience with ServiceNow Governance, Risk & Compliance (GRC), Integrated Risk Management (IRM), CMDB, Application Portfolio Management (APM), or Technology Portfolio Management (TPM) modules. Strong understanding of attestation, certification, scorecards, compliance, audit, risk management, and governance processes. Experience supporting UAT, data validation, and requirements traceability. Knowledge of ServiceNow workflows, Performance Analytics, reporting, dashboards, and platform capabilities. Strong stakeholder management, facilitation, analytical, and communication skills. Note: AI-enabled tools may be used to sort applications based on job-related criteria. All AI generated results are vetted by our team and the decision of which candidates move forward is always made by a human
What you’ll do
The role involves gathering and documenting business requirements and creating user stories for process maps. You will also support UAT, data validation, and requirements traceability within the ServiceNow platform.
Requirements
Candidates must have experience with ServiceNow GRC, IRM, CMDB, and portfolio management modules. Strong knowledge of compliance, risk management, and stakeholder management is required.
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Business Requirements Gathering
- User Story Creation
- Process Mapping
- ServiceNow GRC
- Integrated Risk Management
- CMDB
- Application Portfolio Management
- Technology Portfolio Management
- Compliance
- Audit
- Risk Management
- Governance
- UAT Support
- Data Validation
- Requirements Traceability
- Performance Analytics
Additional details
- Minimum experience
- 2+ years
- Apply by
- Aug 19, 2026