Call Center Representative

Contact Center Sales Specialist (Temp-to-Permanent) North York, ON (On-Site) $20–$22/hour Once Permanent: Full-time salary up to $43,000 annually + uncapped commission Schedule: Monday to Saturday, between 9:00 AM – 8:00 PM (scheduled shifts) We're looking for motivated, customer-focused sales professionals who excel at building relationships over the phone. This is a temporary-to-permanent opportunity with significant earning potential for individuals who are driven by results and enjoy helping customers find the right solutions. If you're an excellent communicator, thrive in a fast-paced sales environment, and are looking to build a long-term career, we'd love to hear from you. What You'll Do As a Contact Center Sales Specialist, you will: Engage with new and existing customers through outbound and follow-up calls Identify customer needs and recommend the most suitable wireless plans, devices, and services Drive sales through consultative conversations, upselling, and cross-selling Present current promotions and confidently overcome objections Complete post-sale follow-ups to ensure customer satisfaction and identify additional sales opportunities Manage a high volume of daily calls while maintaining exceptional customer service and compliance standards Meet and exceed individual sales targets while contributing to overall team success What We're Looking For 1–2 years of outbound sales experience in a contact center environment Previous experience in telecommunications, wireless sales, or a related industry is strongly preferred Exceptional verbal communication and active listening skills Strong sales, negotiation, and closing abilities Self-motivated, resilient, and results-oriented Comfortable working in a target-driven, performance-based environment Professional, positive attitude with a strong commitment to customer service Preferred Experience Ideal candidates have experience selling wireless or telecommunications products, including: Wireless plans and plan upgrades Additional lines and value-added services Mobile devices and accessories Experience working with a wireless carrier, telecom dealer, or telecommunications contact centre is considered a strong asset. Disclaimer: This is currently for an active job opportunity. By applying, you will be part of our trusted network, ensuring our recruiters match you with suitable roles. Let us help you take the next step in your career journey!

Engage with customers through outbound and follow-up calls to identify needs and recommend wireless plans and devices. Drive sales through consultative conversations, upselling, and meeting individual performance targets.

Candidates should have 1–2 years of outbound sales experience, preferably within the telecommunications or wireless industry. Strong communication, negotiation, and resilience in a target-driven environment are essential.

• Customer servicePreferred

Identified from the job description. Confirm important requirements above.

• Outbound Sales
• Customer Service
• Telecommunications Sales
• Relationship Building
• Consultative Selling
• Upselling
• Cross-selling
• Negotiation
• Closing Skills
• Active Listening
• Verbal Communication
• Objection Handling
• Customer Satisfaction
• Target Driven

• Sales
• Customer Service & Support

Minimum experience

0+ years

Apply by

Aug 19, 2026

Posting language

English

Working hours

40 hours per week

Seniority

Associate

Application method

Direct apply is available