Accounts Receivable Officer

Job summary

The Accounts Receivable Officer is responsible for producing and distributing accurate invoices for cargo, ticketing, and ground handling activities. They also manage collections, reconcile subledgers to the general ledger, and respond to customer billing inquiries.

Job details

Hours of Work: Term Full-Time (35-40 hours per week) 18-month term Location: Whitehorse, Yukon Wage: $27.00/hour At Air North we believe that connecting people is more than just a business—it’s a mission. With every flight, we’re bridging communities, empowering travelers, and showcasing the beauty of the North, and other exciting Canadian destinations. When you join our team, you become part of a close-knit group that works together to make travel safe, enjoyable, and memorable. From our attentive service to our famous warm cookies served on board, every detail reflects our commitment to a welcoming experience with true Yukon hospitality. Join us if you’re passionate about making a difference and eager to be part of an airline that values community and commitment. Why join us? Phenomenal local and international flight benefits for you and your family! Extra travel benefits such as hotels and cruises Employer paid health & dental benefits Group RRSP investment options Cargo shipping benefits Vehicle and home heating fuel discounts through Chieftain Energy for you and your family Role Summary: This position is responsible for producing and distributing invoices to Air North’s account/agreement customers for applicable departmental transactions. The position involves operational, processing, and accounting duties in a detail-oriented, time-sensitive environment. Key Duties and Responsibilities: Create accurate, timely Air North invoices and distribute invoices and supporting documentation to customers. Invoices originate from cargo, ticketing, and ground handling activities Liaise with internal departments to obtain billing information as required and follow up on delinquent account balances Reconcile the accounts receivable subledger to the general ledger Perform daily revenue processing and verification Process write-offs, adjustments, and other journal entries as approved Review overdue accounts and suspend accounts as required in accordance with company policy Contact delinquent customers and perform collections activities via email, phone, and follow-up as necessary Respond to customer inquiries, including credit card charges, invoice copies, and billing questions Must haves: Minimum Grade 12 diploma or equivalent Minimum 2 years’ accounting experience, specific to accounts receivable Diploma in accounting field or equivalent experience A strong sense of accountability, honesty, and responsibility in all tasks, supporting the trust that we have built with passengers, partners, and communities Enthusiasm for contributing to our unique mission, whether that’s through direct customer service, operational excellence, or behind-the-scenes support Must be a legally entitled to work in Canada Ready to join us? Submit your resume and cover letter explaining why you are an ideal fit for the role If selected, we'll reach out within 15 days for a brief introductory call Successful candidates will then proceed to an interview with our Recruiter and Hiring Manager We aim to make final decisions within 14 days of the initial call At Air North, we are committed to fostering a diverse, equitable, inclusive, and accessible workplace. We believe diverse perspectives drive innovation and service excellence, and we strive to build a team that reflects the communities we serve. We welcome applications from individuals of all backgrounds and abilities. If you need reasonable accommodations during the recruitment process, please let us know, and we’ll ensure your needs are met so you can bring your best self forward. Thank you for considering a career with Air North. We look forward to receiving your application and possibly welcoming you aboard!

What you’ll do

The Accounts Receivable Officer is responsible for producing and distributing accurate invoices for cargo, ticketing, and ground handling activities. They also manage collections, reconcile subledgers to the general ledger, and respond to customer billing inquiries.

Requirements

Candidates must have a minimum Grade 12 diploma and at least 2 years of accounting experience specifically in accounts receivable. A diploma in an accounting field or equivalent experience is also required.

Benefits

• Flight benefits • Hotel travel benefits • Cruise travel benefits • Health benefits • Dental benefits • Group RRSP investment options • Cargo shipping benefits • Vehicle fuel discounts • Home heating fuel discounts

Listed skills

• Collections · Preferred
• Customer service · Preferred
• Financial Reporting · Preferred
• Account Management · Preferred
• Accounts receivable · Preferred
• Data entry · Preferred
• Accounting · Preferred
• invoicing · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Accounts receivable
• Accounting
• Invoicing
• Reconciliation
• General ledger
• Revenue processing
• Collections
• Data entry
• Customer service
• Financial reporting
• Journal entries
• Account management
• Billing Inquiries
• Accountability
• Accounts Receivable
• Billing
• Customer Service
• Discounts And Allowances
• General Ledger
• Innovation
• Operational Excellence
• Customer Inquiries
• Enthusiasm
• Detail Oriented
• Attentive Service
• Honesty

Job areas

• Finance & Accounting
• Transportation
• Administrative
• Accounts Receivable Officer
• Accounts Payable / Receivable Clerk
• Accounting Associate Professionals
• Bookkeeping, Accounting, and Auditing Clerks