Nous faisons voyager vos rêves | Making Your Dreams Travel
Montreal, QC
Vacances Air Canada est une filiale en propriété exclusive d’Air Canada, la société aérienne nationale du Canada et le plus grand fournisseur de services passagers réguliers pour les vols intérieurs, et du Canada vers les principales destinations internationales. Forte d’un accès privilégié à l’important réseau d’Air Canada, Vacances Air Canada propose des correspondances au départ de plus de 65 villes canadiennes. Ainsi, nos clients peuvent moduler leurs forfaits et profiter au maximum de leurs vacances. Air Canada Vacations is a wholly-owned tour operator of Canada’s national flag carrier, Air Canada, the country’s largest provider of scheduled passenger services within Canada and from Canada to international destinations. Air Canada Vacations benefits from unique access to Air Canada’s extensive network, offering connecting flights from over 65 Canadian cities. This allows our customers to have the flexibility they need to build their own packages to make the most of their vacations.
Hybrid · Montréal
The analyst will act as the primary liaison between finance, operations, and IT to ensure seamless integration between reservation platforms and financial systems. They are responsible for defining business requirements, mapping processes, and ensuring financial integrity throughout the system deployment.
Hybrid · Montréal
The Business Analyst will act as a liaison between Finance, IT, and project stakeholders to design and implement a new reservation system. They are responsible for gathering requirements, mapping business processes, and ensuring financial data integrity across all integrated platforms.
Hybrid · Montréal
The analyst will act as the primary liaison between finance, operations, and IT to ensure the new reservation system meets requirements for billing, revenue accounting, and internal controls. They will document business requirements, map processes, and lead user acceptance testing to ensure successful system implementation.
Hybrid · Montréal
The specialist is responsible for designing, implementing, and delivering training programs for call center staff to ensure exceptional customer service. They also provide ongoing professional coaching, maintain training documentation, and collaborate with operational teams to drive continuous improvement.
Hybrid · Montréal
The Training Specialist is responsible for designing and delivering training programs for Call Centre staff while providing ongoing coaching and performance support. They also manage training documentation and collaborate with operational teams to ensure consistent service quality and continuous improvement.
Hybrid · Montréal
The supervisor will lead the Groups department by overseeing staff performance, training, and coaching to ensure productivity and high customer service standards. They are responsible for building stakeholder relationships, resolving client issues, and implementing processes to drive continuous improvement.
Hybrid · Montréal
The specialist will oversee the administration of employee benefit plans, pension programs, and group insurance while ensuring compliance with federal and provincial regulations. They will also manage employee leaves, lead accommodation processes, and partner with the HR team to improve business practices and employee engagement.
Hybrid · Montréal
The specialist will manage and administer employee benefits, pension plans, and group insurance while ensuring compliance with federal and provincial regulations. They will also analyze HR trends, support leave management, and collaborate with the team to improve HR processes and employee engagement.
Hybrid · Montréal
The Business Analyst will act as a bridge between Finance, IT, and operations to design and implement a new reservation system. They are responsible for gathering requirements, mapping workflows, and ensuring the system supports accurate billing, revenue recognition, and financial reporting.
Hybrid · Montréal
The analyst will act as the primary liaison between finance, operations, and IT to ensure the new reservation system meets requirements for billing, accounts receivable, and financial reporting. They will document business requirements, map processes, and lead user acceptance testing to ensure successful system integration and data migration.
Hybrid · Montréal
The supervisor will lead the Business Process team to implement customer-focused processes and modernize operations through benchmarking and strategic development. They are responsible for mentoring staff, collaborating with IT and marketing departments, and ensuring all initiatives align with corporate strategy.
Hybrid · Montréal
The supervisor will lead the operational processes team and oversee the implementation of customer-focused programs, policies, and operational restructurings. They will collaborate with various departments to ensure new initiatives align with company strategy while optimizing revenue and operational efficiency.
On-site · Mississauga
Coach and develop Rouge Crew to ensure a high-quality onboard experience while maintaining safety as the top priority. Gather feedback from passengers and crew to continuously improve service delivery and efficiency.