Mobile Blood Drive Supervisor

June 8 2019
Industries Pharmaceutical, Biotechnology
Categories Health, Medical, Laboratory - Diagnostics - Medical Imaging, Pharmacy, Management staff, Health, Medical
Quebec, QC

Reporting to the Manager of Operations Québec City, you supervise, coordinate and monitor the activities pertaining to the operation of a mobile blood drive. You ensure a safe, productive environment in keeping with Héma-Québec's regulatory, administrative and financial frameworks. You supervise the blood drive staff as well as the volunteers and members of the organizing committees working at blood drive locations;

Specifically, you:

  • Ensure that the employees work in keeping with the SOPs in order to have a safe product at all times;
  • Plan the employee scheduling and provide specific information about the blood drives that you are the manager for;
  • Coordinate the blood drives and ensure they run smoothly in order to minimize wait times and provide high-quality customer service;
  • Are familiar with and ensure compliance with the collective agreements of the various union certifications representing the blood drive employees;
  • Ensure a safe environment during blood drives for the staff and volunteers as well as for donors;
  • Follow up with the various departments associated with the blood drives;
  • Prepare reports and perform various administrative tasks;
  • Work on various continuous improvement projects to ensure efficient operations (e.g. changes pertaining to work methods or any other type of method);
  • Maintain good working relationships;
  • Perform any other task required by your immediate supervisor;


  • A technical diploma or university degree in a field deemed relevant;
  • Three years of relevant experience in managing unionized staff;
  • Experience in a regulated environment and in the health sector is a major asset;
  • Fluent in French, both oral and written;
  • Proficient with computer tools, including the Microsoft Office suite;
  • Available to work variable schedules: days, evenings and weekends;
  • Available for frequent travel to various locations in eastern Québec for two to four days at a time;
  • Knowledge of English is considered an asset.


  • An excellent customer-service approach;
  • Excellent skills for effectively supervising, mobilizing and rallying a work team;
  • Excellent interpersonal skills and an excellent approach focused on cooperation, communication and teamwork;
  • Good organizational, planning and priority management skills;
  • Exhibit thoroughness, independence and a strong ability to work under pressure.

In addition to the competitive working conditions offered by Héma-Québec, this position includes the following benefits:

• Four weeks of vacation per year;
• Variable and flexible schedule;
• Group insurance;
• Defined benefit pension plan;
• Uniforms provided and meals paid for;
• Transportation from our Québec City facility provided and paid for.

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