IT Technician (Temporary, 12-month term)

About the Opportunity 

We are looking to add an IT Technician to service our growing Vancouver Island branches for a 12-month term. This temporary position is based out of our Victoria Office, but you will also be required to maintain a bi-weekly presence in our Courtenay Office.

Can you stay calm in the face of changing priorities and enjoy putting your service mindset to work? If organization is your mainstay, you are energized working with lots of different people, and you have some know-how in IT, let’s connect!

Working alongside our team of IT professionals, you will carry out a variety of duties in computer software and hardware support services as well as some computer programming/scripting. You will be a first point of contact for the Victoria and Courtenay branch staff.

In this role, you will get to contribute to our team by:

• Installing, configuring, and troubleshooting PC’s, Windows servers, printers, network devices, and peripheral equipment.
• Providing technical support to staff.
• Installing and supporting common office and engineering software applications.
• Participate in the planning and execution of IT initiatives for your offices.
• Demonstrating a commitment to learning through the ongoing achievement of personal and professional goals.

About You

Our ideal candidate is someone with 4+ years of related experience and a graduate of a Computer Technology diploma program. Applicant should have experience in administering a Microsoft environment, and Cisco CLI experience would be considered an asset.  We are a professional consulting firm committed to supporting vibrant communities – this mindset is as important to our internal clients as it is to our external.  We are also looking for the following skills, strengths and interests:

• You are comfortable with dealing with a wide variety of issues and people.
• You are a passionate problem solver.
• You are energetic and enthusiastic – someone who thrives in a fast-paced environment.
• You have highly effective verbal and written communication skills.
• You are motivated by a desire to provide excellent service.
• You are excited to make connections within your local community.
• You are self-directed and take the initiative to get things done.
• You possess a valid class 5 driver’s license.

About Us

Urban Systems is an employee-owned inter-disciplinary community consulting firm with deep Canadian roots. We are united in our mission to transform communities everywhere into vibrant places where people want to live today, tomorrow, and forever.

At Urban Systems, vibrant communities are everything—including our own work community. Since 1975, we have grown to more than 500 people with 15 offices across Canada. Every day, our purpose-driven team works closely with our clients and their communities to deliver impactful work. We are proud to work with diverse clients including Indigenous communities, all levels of government, commercial and residential land developers, and the natural resource sector.

Our Commitment to You

Are you looking for opportunities to lead challenging initiatives in your community? Join a diverse and supportive group of professionals at Urban Systems and take part in impactful work building vibrant communities across Canada. Here’s what you can expect as a team member at Urban Systems:

• Competitive Compensation. Your skills and contributions are valued. You’ll receive competitive compensation, extended health, dental, vision care coverage, and more!
• Paid Time Off. We encourage all team members to take time off to recharge and spend time with loved ones. Enjoy 3 weeks of paid vacation to start, in addition to statutory days off throughout the year.
• Learn and grow. Your professional growth & development is supported here. You are encouraged to take initiative and shape your career through coaching, in-house learning, technical courses, and more.
• Work with Inter-Disciplinary Teams. Amazing things happen when you mix creativity, curiosity, teamwork, and a strong desire to collaborate and innovate. You will be part of diverse, inter-disciplinary teams to deliver important work for our clients and their communities.
• Flexible Hours & Work Environment. You have a life outside of work. We offer flexibility in your work schedule and work environment to help you do your best work and meet your commitments.
• Saving for the Future. To help you achieve your long-term retirement goals, we offer a Long-Term Matching Program that matches your contributions to an RRSP or TFSA.
• Support through Transitions. You will be supported through life’s moments and transitions, big or small, including generous top-up for parental leave.
• Create Lasting Community Impact. 98% of Urban Systems employees believe that the work we do is important. Join a team of like-minded leaders and work together to bring impactful community projects to life!

How to Apply

If this describes your background, skills and attributes, please visit our website for more information and submit your resume and cover letter. If it doesn’t describe you exactly, but you feel you are well suited to this opportunity, we encourage you to apply.

Urban Systems is an equal-opportunity employer. We strive to create an inclusive culture for all employees. Our clients come from all walks of life, and so do you. We believe that diversity and unity amongst our teams leads to building vibrant communities.

Submit your application by Tuesday, February 7, 2023, at 9:00 am PST