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Job summary

Build strong relationships with veterinary customers to sell medical device diagnostics and increase recurring diagnostic revenue. Educate clinic staff on products and services while collaborating with other sales professionals to close capital equipment deals.

Job details

As a Field Sales Veterinary Diagnostic Consultant (VDC), you will be on the front lines working to build strong relationships with our Veterinary customers to help sell IDEXX’s medical device diagnostics portfolio of products. In this field sales role, you will engage customers through knowledgeable interactions, business discussions and educational opportunities about what IDEXX has to offer. You will leverage your consultative selling techniques to translate customer needs into diagnostic solutions that leverage IDEXX's suite of products and services. In helping veterinary practices grow their diagnostic revenue, you will establish yourself as a valued partner. This position is temporary in nature and is intended to support business operations for an undetermined period. The company cannot guarantee the length of the assignment, which may be modified or concluded at any time based on business needs. Why This Role Matters Communicating the true value of our veterinary diagnostic and technology products and services is at the heart of our IDEXX’s commercial business. Our sales professionals develop deep and meaningful relationships offering solutions to meet our customers' unique needs. In This Role You will leverage your ability to independently manage your territory and customer base to increase the recurring diagnostic revenue year over as well as attain quarterly medical device equipment sales. By increasing the utilization of in-house diagnostic tests and assays, instrument consumables and reference laboratory profiles and advanced tests among your customer base, you will in turn, increase the recurring revenue. You will have the opportunity to collaborate and “co-sell” with other IDEXX sales professionals in the region to close the capital equipment and technology. You will educate and train veterinary clinic staff about products, services and marketing initiatives, including how to engage customer service is an important part of your role. To do this, you will maintain comprehensive and up-to-date knowledge of IDEXX's products and services. You will be responsible for communicating customer needs as well as competitive issues to both IDEXX's marketing organization and your business unit manager. This 2-way customer loop will also require you to partner with and assist laboratory operations to ensure that customer questions and service issues are satisfactorily addressed and resolved. You will present IDEXX's values to our customers in a professional manner, including an understanding of our industry, veterinary practice, customers, technology, operations and processes. You will have the opportunity to attend trade shows and other educational events in the region. You’ll be asked to manage IDEXX expenses and resources in line with company guidelines and directives. You will adhere to and model the IDEXX purpose and guiding principles. Other duties as assigned. What You Need To Succeed You possess bachelor's or equivalent combination of education and experience. You have 3 or more years of proven experience successfully managing your own outside sales territory or extensive experience working in a veterinary practice as a Veterinary Practice Manager or similar role. Your ideal territory management sales experience has been in the veterinary/animal health industry, Human Healthcare or medical device sales, dental device sales, and/or prior capital equipment sales. You can work well with others in a highly team oriented, collaborative, sales environment. You are able to meet the requirements of a field sales role that include but are not limited to extensive car travel (company car provided), some travel overnight as needed as well as flexibility for potential weekend work (as needed) to attend tradeshows or other occasion meeting and are able to lift up to 60 pounds. Hold a valid driver’s license. This is veterinary sales; you should be comfortable with going into veterinary clinic and hospital environments. Candidates must reside within the Toronto East territory (East Toronto/Markham area). What You Can Expect From Us Competitive Base Pay $40 - $50 / hour, flexible based on experience Lucrative quarterly commission structure. Company car, cell phone, computer and corporate credit card provided. Benefits provided: RRSP, Global Business Travel Accident Benefits & Employee Assistance Programs such as Spring Health & IDEXXLife! Why IDEXX We’re proud of the work we do, because our work matters. An innovation leader in every industry we serve since 1983, our team members help pet owners worldwide keep their companion animals healthy and happy, ensure safe drinking water for billions, and help farmers protect livestock and poultry from disease. We have customers in over 175 countries and a collaborative global workforce. Our culture embraces challenges and encourages learning and discovery. At IDEXX, you’ll be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement. Knowing our work makes a meaningful impact on the health and well-being of pets and people is what motivates us every day. If meaningful work and a sense of purpose are at the top of your list, you’ll find it here. IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws.

What you’ll do

Build strong relationships with veterinary customers to sell medical device diagnostics and increase recurring diagnostic revenue. Educate clinic staff on products and services while collaborating with other sales professionals to close capital equipment deals.

Requirements

Requires a bachelor's degree or equivalent and at least 3 years of experience in outside sales or veterinary practice management. Must possess a valid driver's license, be able to lift 60 pounds, and reside within the East Toronto/Markham area.

Benefits

• RRSP • Global Business Travel Accident Benefits • Employee Assistance Programs • Spring Health • IDEXXLife • Company Car • Cell Phone • Computer • Corporate Credit Card

Listed skills

• Territory Management · Preferred
• Account Management · Preferred
• Consultative Selling · Preferred
• Relationship Building · Preferred
• Business development · Preferred
• Cross-Functional Collaboration · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Consultative Selling
• Territory Management
• Relationship Building
• Medical Device Sales
• Customer Education
• Account Management
• Capital Equipment Sales
• Business Development
• Veterinary Diagnostics
• Cross-functional Collaboration

Job areas

• Sales
• Healthcare
• Science & Research
• Consulting
• Management & Leadership