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Job summary

The role involves providing operational support for transaction systems and managing business processes within Commercial Banking. Key tasks include resolving operational problems and performing administrative activities such as banking confirmations and transactions.

Job details

Salary Range: 42,295-50,230 A career as a Senior Clerk or Senior Clerk in the Transaction Operations – Commercial team at National Bank means serving as an Operational Support Specialist. This position allows you to have a positive impact on our organisation thanks to your skills in transaction systems management and your expertise in the Commercial Banking sector. Your Job Support activities related to the systems used and the application of documented processes. Implement information about business processes. Make connections between the various fields: knowledge, systems, procedures, and work methods. Identify and resolve operational problems. Carry out administrative activities: banking confirmations and transactions. Your Team Within Transaction Operations – Commercial Banking, you are part of a large team of 17 colleagues and report to the field manager. Our team stands out for its expertise and the quality of its deliverables, particularly in managing account openings, modifications and closings, transfers, and confirmations for commercial operations. Our goal is to offer you maximum flexibility to promote your quality of life. This includes a hybrid work environment and a flexible and adaptable schedule. The Bank values continuous development and internal mobility. Our personalised training programs, based on on-the-job learning, help you master your profession and develop new fields of expertise. Tools such as the Data Academy, language training, the Harvard Learning Centre, and coaching and mentoring support are available to you at any time. Prerequisites High school diploma. Proficiency with the Microsoft Office suite. Languages: French Required skills: Back Office Operations, Business Banking Services, Daily Banking, Empathy, Initiative, Learning Agility, Microsoft Office, Proactivity, Resiliency, Rigor, Teamwork Your benefits In addition to competitive compensation, you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family such as: * Health and wellness program, including many options * Group insurance * Generous pension plan * Employee and Family Assistance Program * Preferential banking services * Opportunities to get involved in community initiatives * Telemedicine service * Virtual sleep clinic We have an offer that keeps up with trends as well as your needs and those of your family. Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged. Making a bold move in a people-first environment We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on people's lives. Our core values of partnership, agility, and empowerment inspire us, and inclusion is central to our commitments. We aim, wherever possible, to provide a barrier-free and accessible environment to all employees. We strive to provide accessibility measures throughout the recruitment process within the limits of our available resources. If you require accommodations, feel free to let us know during our initial conversations. We welcome all candidates! What can you bring to our team? Join us!

What you’ll do

The role involves providing operational support for transaction systems and managing business processes within Commercial Banking. Key tasks include resolving operational problems and performing administrative activities such as banking confirmations and transactions.

Requirements

Candidates must have a high school diploma and proficiency in the Microsoft Office suite. Proficiency in French is also required for this position.

Benefits

• Health And Wellness Program • Group Insurance • Pension Plan • Employee And Family Assistance Program • Preferential Banking Services • Community Initiatives • Telemedicine Service • Virtual Sleep Clinic

Listed skills

• Teamwork · Preferred
• Microsoft Office · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Back Office Operations
• Business Banking Services
• Daily Banking
• Empathy
• Initiative
• Learning Agility
• Microsoft Office
• Proactivity
• Resiliency
• Rigor
• Teamwork

Job areas

• Finance & Accounting
• Administrative
• Customer Service & Support