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Job summary

The role involves greeting patients, managing front desk clerical duties, and performing patient pre-testing. Responsibilities also include scheduling appointments, processing insurance claims, and maintaining accurate patient records.

Job details

Receptionist / Optometrist Assistant Join Our Team! We are currently seeking a friendly, detail-oriented, and customer-focused Receptionist / Optometrist Assistant to join our team to fill in for 18 Month maternity leave If you enjoy working with people, thrive in a fast-paced environment, and have excellent organizational skills, we would love to hear from you! Qualifications * Excellent phone etiquette and customer service skills * Strong attention to detail * Ability to multitask and work efficiently in a busy environment * Professional, friendly, and positive attitude * Previous optical or healthcare experience is considered an asset, but is not required Responsibilities Duties include, but are not limited to: * Greeting patients in a professional and friendly manner * Entering and maintaining patient information accurately * Pre-testing patients prior to appointments (training provided) * Scheduling and confirming appointments * Billing and processing insurance claims * General front desk and clerical duties, including filing, scanning, and faxing * Contacting patients to book eye examinations and recalls * Balancing payments and completing end-of-day procedures Position Details * Monday - Friday, No Weekends!

What you’ll do

The role involves greeting patients, managing front desk clerical duties, and performing patient pre-testing. Responsibilities also include scheduling appointments, processing insurance claims, and maintaining accurate patient records.

Requirements

Candidates should possess excellent phone etiquette, strong organizational skills, and the ability to multitask in a fast-paced environment. While previous optical or healthcare experience is considered an asset, it is not strictly required.

Listed skills

• Customer service · Preferred
• Filing · Preferred
• Attention to detail · Preferred
• Multitasking · Preferred
• Data entry · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer service
• Phone etiquette
• Multitasking
• Organizational skills
• Data entry
• Patient scheduling
• Insurance billing
• Clerical duties
• Filing
• Scanning
• Faxing
• Attention to detail
• Healthcare Industry Knowledge
• Productivity Improvement
• Organizational Skills
• Positivity
• Billing
• Clerical Works
• Customer Service
• Telephone Skills
• Scheduling
• Balancing (Ledger/Billing)
• Detail Oriented

Job areas

• Healthcare
• Customer Service & Support
• Administrative
• Optometrist Assistant
• Ophthalmic Technician
• Dispensing Opticians
• Ophthalmic Medical Technicians