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Job summary

The Program Manager will design, recruit for, and execute startup programs while fostering relationships with founders and partner organizations. They are responsible for tracking program metrics, ensuring milestones are met, and collaborating with the team to enhance support offerings.

Job details

Communitech helps tech companies start, grow, and succeed in Waterloo Region. We’re building a tech ecosystem that’s proudly local, globally ambitious and powered by community. Since 1997, Communitech has brought community and tech together to build Canada’s most vibrant innovation ecosystem. We connect local startups and scale-ups to the support they need to grow, compete and lead. Today, that means helping trusted AI solutions reach the market, turning bold ideas into valuable IP, expanding peer and advisory networks for founders, and uniting voices through the Waterloo Tech Coalition to take on the issues that matter most. Our goal is to keep Waterloo Region the most connected, collaborative, and resilient tech hub in the country. We’re looking to grow our team with passionate people – people who believe in our mission and who are willing to do what it takes to help our founders succeed. If you like to work collaboratively, get s#!t done and be a champion for Canadian tech, we want to hear from you. Wonder what it’s like to work at Communitech? Learn more at https://www.communitech.ca/corporate-stuff/careers/ [https://www.communitech.ca/corporate-stuff/careers/] Communitech is based in downtown Kitchener, Ontario. We work in-office five days a week because great things happen when we're together — creating space for deeper collaboration and stronger relationships with each other and the ecosystem we support. What you’ll be doing: * Designing, building and executing on programs for Startup Founders * Responsible for end to end program recruitment and execution * Brainstorm, test and implement new offerings/supports to further enhance our early stage programming * Work collaboratively with partner organizations * Ensure all programming is tailored to companies needs and other resources as appropriate * Hold companies accountable to meet program requirements and milestones * Define, track and meet metrics to ensure program success and provide input on stakeholder reports as required * Work with your people leader to ensure the early stage portfolio aligns with broader team priorities and Communitech goals. * Collaborate with other Program Managers to strengthen Communitech’s program delivery templates, practices, and overall repertoire of offerings. * Contribute program management expertise to other programs and initiatives as needed to promote consistency and quality. * Build relationships with other groups across Communitech in support of cross-functional initiatives. * Represent the Communitech team at events where required, including outside of standard working hours. * Other duties as assigned. All duties subject to change Qualifications * Experience in entrepreneurship, high growth scaling business and/or with technology startups is extremely helpful * Brings high energy and a community-building mindset to recruit top founders for our programs * Excels at cultivating and maintaining long-term relationships across the tech ecosystem * Strong focus on customer experience and customer validation * Analytically minded with the ability to assess startup businesses and provide feedback and support * Comfortable and adept at conducting confidential conversations * Strong interpersonal skills with the ability to build and maintain relationships with client companies and other third parties * Ability to remain calm in stressful situations * Ability to prioritize multiple projects while remaining organized * Comfortable presenting to groups and facilitating discussions * Ability to work independently and as part of a team * Comfortable working outside of standard working hours to support program events and activities as required. Compensation The annual base salary range is $60,000-$70,000. The actual compensation will be based on various factors, including the candidate’s level of skills, experience and education as well as the needs of the role, budget and market. This is a full-time temporary contract position through to October 2027, with the possibility of extension. To Apply Please apply online along with your resume and cover letter. We thank all applicants in advance; however only individuals selected for an interview will be contacted. All applications will be kept confidential. Communitech is a diverse and inclusive environment and encourages applications from all qualified candidates, including aboriginal persons, francophones, members of sexual minority groups, persons with disabilities, visible minorities, and women. We will provide any requested accommodation to candidates with disabilities throughout the recruitment process. In compliance with Ontario’s Bill 190, we confirm that this posting represents a current, existing vacancy within our organization. Please note that ADP’s platform uses artificial intelligence (AI) to generate an applicant’s Candidate or Profile Relevance score. All applications will be reviewed by a human. Scores do not affect the visibility of an application and applicants may opt-out when applying.

What you’ll do

The Program Manager will design, recruit for, and execute startup programs while fostering relationships with founders and partner organizations. They are responsible for tracking program metrics, ensuring milestones are met, and collaborating with the team to enhance support offerings.

Requirements

Candidates should have experience in entrepreneurship, high-growth scaling businesses, or technology startups. Strong interpersonal skills, the ability to build long-term relationships, and an analytical mindset are essential for assessing and supporting startup businesses.

Listed skills

• Collaboration · Preferred
• Reporting · Preferred
• Facilitation · Preferred
• Relationship Building · Preferred
• Stakeholder Management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Program Management
• Startup Ecosystem
• Relationship Building
• Customer Experience
• Customer Validation
• Analytical Thinking
• Public Speaking
• Facilitation
• Project Prioritization
• Collaboration
• Entrepreneurship
• Community Building
• Stakeholder Management
• Reporting
• Strategic Planning
• Discussion Facilitation
• Energetic
• Resilience
• Artificial Intelligence
• Customer Service
• Innovation
• Interpersonal Communications
• Milestones (Project Management)
• Templates
• Prioritization
• Calmness Under Pressure

Job areas

• Management & Leadership
• Technology
• Consulting
• Customer Service & Support
• Program Manager
• Program Manager (General)
• Policy and Planning Managers
• Managers, All Other