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Job summary

The Employment Support Worker assesses client barriers and develops personalized Employment Action Plans to help individuals achieve their employment goals. They provide ongoing guidance, referrals to support services, and monitor progress through an integrated case management model.

Job details

Summary: The Employment Support Worker works closely with job seekers to assess employment barriers, develop, and implement an Employment Action Plan. The Employment Support Worker provides referrals, support, guidance and problem solving to clients to achieve their employment goals. Summary of Duties: Work with clients to achieve Labour Market or Community Attachment including addressing any client barriers and building on client strengths through an integrated case management model. Help clients move towards developed goals. Assess clients and ensure they are referred to appropriate interventions for employment and non- employment related support services e.g., job search workshop, skills development training, housing, health services, parenting information and support etc. Administer Formal Needs Assessments with clients using a variety of assessment tools Develop and monitor Return to Work Action Plans with clients in consultation with the program supervisor and/or other team members directly supporting the client. Assist clients to access Workshops, Training, Self-Employment, Job Development, Short-Term Training and/or Wage Subsidy support services. Qualifications/Skills Required: Minimum A. in a related human/social service field. Minimum 1 year of recent related Exceptional interpersonal, written (English language) and verbal communication skills that include listening, empathy, and motivating individuals; Ability to work with diverse clients and stakeholders. Knowledge of community resources and systemic issues such as poverty, unemployment, stigma, medications/drugs and the isolation felt by individuals with serious mental and/or other health issues. Strong employment counselling skills and understanding of the labour market in the Lower Mainland. Up to date with the latest job search, career exploration and labour market materials. Strong team player; Ability to work within a performance-based contract Working Conditions: The Employment Support Worker will work until 6:00 pm two days a week on a rotating The Employment Support Worker may work with clients at a variety of Closing Date: September 28, 2026 (open until filled) Start Date: As soon as possible Location: Tricities Hours of work: 35 hours per week, 9:00-5:00 Monday to Friday 10:00-6:00 Tuesdays and Thursdays on a rotating schedule Contract End date: 6 months from the date of hire or until the incumbent returns. SHARE recognizes the systemic discrimination that Black, Indigenous, Persons of Colour and many other groups have historically experienced, and continue to face in our society, and in our community. SHARE is committed to being an inclusive, welcoming and unbiased employer and service provider. Further, we are encouraging members of these communities to apply for this position. Please feel free to let us know if you carry any of these identities. Our Organization SHARE is an accredited non-profit, independent, community-based organization providing leadership and programs in response to the social needs of the residents of the Tri-Cities (Coquitlam, Port Coquitlam, Port Moody, Anmore and Belcarra), New Westminster and adjacent communities. SHARE Family & Community Services exists to Connect, Engage, and Strengthen Individuals and Families. To learn more about SHARE Family & Community Services: watch this video https://vimeo.com/316966573 Visit our website at https://sharesociety.ca/

What you’ll do

The Employment Support Worker assesses client barriers and develops personalized Employment Action Plans to help individuals achieve their employment goals. They provide ongoing guidance, referrals to support services, and monitor progress through an integrated case management model.

Requirements

Candidates must hold a minimum of a bachelor's degree in a related human or social service field and have at least one year of recent related experience. Strong interpersonal, communication, and employment counselling skills are required, along with a deep understanding of the local labour market.

Listed skills

• Teamwork · Preferred
• Problem solving · Preferred
• interpersonal skills · Preferred
• case management · Preferred
• Communication Skills · Preferred
• Action Planning · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Employment counselling
• Case management
• Interpersonal skills
• Problem solving
• Labour market knowledge
• Career exploration
• Needs assessment
• Action planning
• Communication skills
• Empathy
• Motivating individuals
• Teamwork
• Community resource knowledge
• Performance-based contract management
• Support Services
• Needs Assessment
• Case Management
• Leadership
• Problem Solving
• Labor Economics
• Verbal Communication Skills
• Written English

Job areas

• Social Services
• Human Resources
• Management & Leadership
• Employment Support Specialist
• Case Worker
• Social Work Associate Professionals
• Child, Family, and School Social Workers