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Job summary

The Community Support Worker will maintain a safe, welcoming, and faith-based environment for shelter clients while performing regular security checks. They are responsible for connecting individuals with community resources, managing challenging situations, and completing shift documentation.

Job details

Community Support Worker (Casual) — Evenings & Overnights (6-month contract) Ruth and Naomi’s Community Outreach Centre Ruth and Naomi’s (RAN) is a Christian faith-based organization dedicated to transforming the lives of people experiencing homelessness, poverty, and addiction through the love of God. We walk alongside individuals with hope, grace, and trust, fostering a safe and supportive community where everyone matters. We are currently seeking Casual Community Support Workers to join our team on mostly evening and overnight shifts for a 6-month contract. This role supports our Pathways and Revive Shelter programs at our Community Outreach Facility, a 24-hour shelter providing meals, shelter, and vital support services to vulnerable individuals. What you’ll do: Create a welcoming, positive, faith-based environment that reflects our values of Grace, Hope, and People. Perform regular safety and security checks to ensure a clean, safe space for clients. Connect clients with community resources and support their needs with respect and dignity. Respond calmly and effectively to challenging situations, maintaining professional boundaries at all times. Complete thorough documentation and communication for each shift. Assist with cleaning, maintenance reports, and seasonal client care. Who you are: Grade 12 or equivalent; post-secondary training in Human or Community Services is an asset. Experience working with vulnerable populations in emotionally demanding environments. First Aid/CPR Level 1, Naloxone training, and Class 5 Driver’s License preferred. Committed to living out our values of Partnership and Curiosity by collaborating and learning. Able to work flexible evening and overnight shifts based on availability. Who We Are Walking alongside people on a journey of recovery, demonstrating the love of Jesus Grace: We believe in second chances Hope: We won’t give up People: We see the value in everyone Partnership: We walk together Curiosity: We are eager to learn Trust: We do what we say we will Details: 6-month contract, with potential to extend. Casual hours, mostly evenings and overnight shifts. Criminal record check required. For more information, please see the full job description HERE! Join us and be part of a team that values trust, hope, and the power of second chances. Apply today!

What you’ll do

The Community Support Worker will maintain a safe, welcoming, and faith-based environment for shelter clients while performing regular security checks. They are responsible for connecting individuals with community resources, managing challenging situations, and completing shift documentation.

Requirements

Candidates must have a Grade 12 education or equivalent, with post-secondary training in Human or Community Services considered an asset. Experience working with vulnerable populations in emotionally demanding environments is required, along with First Aid/CPR and Naloxone training.

Listed skills

• First Aid · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Crisis intervention
• Safety and security monitoring
• Documentation
• Client support
• First Aid
• CPR
• Naloxone administration
• Communication
• Conflict resolution
• Facility maintenance

Job areas

• Social Services
• Security & Safety
• Customer Service & Support