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Job summary

The Community Health Worker ensures tenant rooms meet health and safety standards by providing housekeeping, laundry, and home support services. They also assist staff with pest control preparation and maintain a presence at the building's lobby entrance.

Job details

RainCity Housing operates on the stolen, unceded, ancestral, traditional homelands of the Xʷməθkwəy̓əm, Sḵwx̱wú7mesh, and səl̓ílwətaʔɬ Nations in so-called Vancouver, the q̓íc̓əy̓, qʼʷa:n̓ƛʼən̓, kʷikʷəƛ̓əm, qiqéyt, SEMYOME, Stó꞉lō, and sc̓əwaθən məsteyəxʷ Nations in so-called Lower Mainland, and the shíshálh in so-called Sunshine Coast. About Us – A home for every person RainCity Housing is an organization that makes a difference in people’s lives. Our mission is to advance social equity by building upon the strengths of our community and of each individual. With a goal of providing a home for everyone, RainCity’s programs sustain relationships, strengthen communities, and make change for people experiencing homelessness, mental health, trauma, and substance use issues. RainCity Housing has been developing emerging and promising practices for over 40 years in social services and healthcare, providing Housing First, harm reduction and supports for community members who access our services. To learn more, check out our innovations page. You can visit our Indeed page and click on the “Follow” button to be notified of new job openings: ca.indeed.com/cmp/Raincity-Housing-and-Support-Society/about. You can also follow us on LinkedIn, Twitter, Instagram, and Facebook. Benefits: 5 days of paid leave for Indigenous Employees for Ceremonial, Cultural, and Spiritual events per year 8 weeks of paid leave for gender affirming care for medical procedures for transgender and gender diverse employees, cumulative total Employee and Family Assistance Program available to ALL employees, including 24-hour helpline, Personal counselling, Life Coaching, Financial Coaching, Legal Referral and Advisory Services, and Health Coaching: https://www.fseap.ca/ Municipal Pension Plan with guaranteed lifetime monthly pension when you retire: https://mpp.pensionsbc.ca/ Employer-paid benefits for employees: Unlimited Physiotherapy and $1,000/year coverage for Massage Vision Care, Dental Care, Prescription Drugs, Naturopath, Acupuncture, Chiropract, Group Life Benefit $50,000, Long Term Disability, and Unlimited Out-of-Province and Out-of-Country Emergencies Position Summary: Helps ensure tenant rooms meet health and safety requirements by providing home support services to tenants such as housekeeping, laundry, supporting tenants to learn housekeeping skills, collecting and disposing of needles, assisting staff with pest control preparation. Job Competition # job2026.371 Closing Date: midnight October 16, 2026 Job: Community Health Worker, Biltmore, Temporary until March 30, 2027, or return on incumbent, Full-Time, 1.0 FTE Salary Range: $23.89 - $25.54 (BCGEU, Grid 1) Hours: 75 hours bi-weekly Schedule: Monday – Friday: 9:00AM – 5:00PM, includes 30 minute unpaid meal break Work Site: 395 Kingsway Ave Start Date: As soon as possible *A clear British Columbia Vulnerable Sector Criminal Record Check for working with vulnerable adults and/or children is a condition of employment with RainCity Housing. Applicants must be willing and able to receive a clearance under the Criminal Record Review Act. Program Summary: The Biltmore Housing Program provides 95 units of housing to people who are coping with the realities of homelessness, substance use, and complex physical and mental health concerns. The units are situated on the 3rd-7th floors of the building. All units include bathrooms. One meal will be provided daily, provider to be determined. There are common areas situated on the 7th floor, with some amenities. The building is located at Kingsway and 12th Ave in Vancouver. The program is staffed 24/7 by support workers. The main staffing area is situated in the lobby entrance; at least one support staff must be present at the entryway at all times. Qualifications: many forms of education and experience are valued, including volunteering and lived experience of mental illness / addiction/ homelessness; Minimum education and experience includes: Graduate of Grade 12. One year of related experience. Or an equivalent combination of education, training and experience. Current First Aid and CPR certification. Key Skills and Abilities – for supporting people receiving our services Ability to establish and maintain collaborative relationships with tenants Home management skills Ability to observe and recognise changes in tenants Ability to respond to problematic behaviour using an understanding of the behaviour's context and function Ability to informally teach skills that increase tenant’s ability to self-manage their homes Ability to analyse problems and develop effective solutions Ability to work independently and with minimal supervision Ability to collaborate with staff team and external services Ability to constructively resolve conflict with co-workers, management and external services Ability to communicate effectively both in writing and verbally Ability to organise and prioritise duties Ability to operate related equipment Physically able to carry out the duties of the position Demonstrates understanding of oppression and marginalization as related to chronically homeless individuals. Please submit both a cover letter and resume to apply, describing your suitability for this position. We thank all applicants in advance for their interest. As part of the application process, you may be asked a short set of questions to provide further information about your experience and availability. Please note, only applicants selected for an interview will be contacted. Diversity RainCity Housing serves a diverse group of people, and we need a staff group that reflects this diversity. People of diverse backgrounds and cultures are encouraged to apply. As we work towards building a diverse staff team, we are particularly seeking applicants who identify as being Indigenous, Black, People of Colour, applicants with personal lived experience, and 2SLGBTQ+ identified people. Inclusion and creating a safer space We are committed to making our organization a safer place for our staff, with steps taken to create space for learning and unlearning. RainCity’s department of Indigenous Cultural Services was created with the purpose to acknowledge the unique history and service needs of our Indigenous staff and tenants in respect to accessing culturally relevant and culturally sensitive care and support. RainCity’s Black Affinity Group was formed to provide support for Black staff by creating a safe space to support each other, network, debrief, and to heal from the impact of harm endured. Candidates are welcome to self-identifying in their cover letters as Black, First nations, Métis, or Inuit. All of our employees are expected to develop and exhibit skills to contribute to safety in the workplace, including demonstrating anti-racism knowledge and skills to support racialized communities, including knowledge of Canada’s historical and on-going colonialism and its impact on Indigenous peoples, and commitment to learn and uphold the Truth & Reconciliation Commission’s 94 Calls to Action and BC's Declaration on the Rights of Indigenous Peoples Act. Employees are also expected to demonstrate anti-discrimination knowledge and skills to support equity seeking groups, including the 2SLGBTQA+ community, people who use drugs and alcohol, people living with mental health issues and sex workers. Inclusivity and support for people with differing abilities In our efforts to provide a barrier-free workplace, we invite you to let us know of any adjustments or accommodations that might be needed for you to participate in the interview or selection process by sending an email to hr.inbox@raincityhousing.org. If you're having any difficulty creating an account or submitting your resume: Please email dfrecruitingsupport@raincityhousing.org for assistance. Do you want to improve your chances of joining RainCity? Be sure to include a cover letter letting us know why the work that we do is important to you, and how your experiences make you a good fit for this role. Do you need additional support with your application? Connect with our partners for assistance: ACCESS Futures provides free employment support for Indigenous people and can assist with career advising, resume and cover letter writing, and funding for training: https://www.accessfutures.com/employment-services PRISM Employment Support Service (ESS) provides free strengths-based, trauma-informed employment support program for 2SLGBTQIA+ people, including coaching sessions, workshops, personal counselling sessions, and financial assistance for transit, occupational training, clothing, and childcare: https://qmunity.ca/employment/ WorkBC provides free employment services to all job seekers, providing with support in resume and cover letter writing, training, and financial support for childcare and transportation costs: https://www.workbc.ca/discover-employment-services/workbc-centres/employment-services MOSAIC provides free employment support for refugees, immigrants, and racialized women, with services in career readiness training, mentoring, and peer groups: https://mosaicbc.org/our-services/employment-services/ We are a Union RainCity Housing is a unionized workplace. Along with the union, we support the principles of the Human Rights Code of BC. We promote a workplace that treats both staff and the people accessing services with dignity and respect.

What you’ll do

The Community Health Worker ensures tenant rooms meet health and safety standards by providing housekeeping, laundry, and home support services. They also assist staff with pest control preparation and maintain a presence at the building's lobby entrance.

Requirements

Applicants must have a Grade 12 education and at least one year of related experience, or an equivalent combination of training and experience. A clear British Columbia Vulnerable Sector Criminal Record Check and current First Aid and CPR certification are mandatory.

Benefits

• Paid leave for Indigenous employees • Paid leave for gender affirming care • Employee and family assistance program • Municipal pension plan • Unlimited physiotherapy • Massage coverage • Vision care • Dental care • Prescription drugs • Naturopath • Acupuncture • Chiropractor • Group life benefit • Long term disability • Out-of-province and out-of-country emergency coverage

Listed skills

• First Aid · Preferred
• Problem solving · Preferred
• Organization · Preferred
• CPR · Preferred
• Collaboration · Preferred
• interpersonal skills · Preferred
• Communication · Preferred
• Prioritization · Preferred
• Conflict Resolution · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Home management
• Conflict resolution
• Problem solving
• Communication
• First aid
• CPR
• Harm reduction
• Trauma-informed care
• Observation skills
• Interpersonal skills
• Organization
• Prioritization
• Anti-racism
• Anti-discrimination
• Collaboration
• Support Services
• Cardiopulmonary Resuscitation (CPR) Certification
• First Aid Certification
• Health And Wellness Coaching
• Dental Care
• Cultural Responsiveness
• Physical Therapy
• Reconciliation
• Mental Health
• Management
• Social Work
• Housekeeping
• Community Health
• Equities
• Optometry
• Medical Practices And Procedures
• Medical Prescription
• Mental Diseases
• Mentorship
• Pest Control
• Social Support
• Coaching
• Writing
• Trauma Care
• Advising
• Cultural Sensitivity

Job areas

• Social Services
• Healthcare
• Administrative
• Community Health Worker
• Community Health Workers