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Job Requisition Id: 199180 Business Function: Plant, Delivery & Transportation Primary City: Toronto Other Location(s): Various locations across the GTA Province: Ont. - GTA Employment Type: Full-Time Employment Status: Term with possibility of extenstion and/or permanencyLanguage Requirement: English Essential Employee Class and Level: OP 01 Working Hours: 40hrs per week - varying shifts & rotation schedulesNumber of Vacancies: 7 Salary: Starting at $35.03 per hour Job Closing Date (YYYY-MM-DD): 2026/08/20 Job Description The Supervisor is accountable on a relief basis for the safe and efficient management of the total mail processing operation within an assigned area so that plant operating targets and service and production standards are met during the assigned shift. This includes Plant and Section operating targets, production standards, service, quality, and health and safety. Provides guidance and leadership to employees and is responsible for all activities related to management of the workforce. Job Responsibilities Below are the main job requirements and responsibilities for the Supervisor, Relief, Mail Processing. Develops plans to meet daily/weekly/monthly goals, processing strategies, and employees required to meet service commitments. Continuously monitors staffing level and workload and adjusts as necessary during the shift, taking into account the impact throughout the Plant. Understands and works towards the goals and vision of operations such as productivity, customer service, cut-offs and quality. Promotes and implements work place safety and health programs for their work unit. Coaches and directs employees on safe work practices in order to reduce accident frequency and severity; conducts inspections and investigations, and reports and follows up on accident incidences or unsafe operating conditions. Oversees the return-to-work and accommodation of employees unable to perform the full range of duties in their job, participating in case review committee meetings as required. May participate as a member of the local health and safety committee. Directs, coaches and provides guidance and leadership to employees, promoting a respectful environment in the workplace. Administers human resources processes such as staffing, performance management, disability management and attendance management. Resolves staff issues, including disciplinary action if required. Consults with Labour Relations and/or union representatives on the application of the terms of the collective agreement, including the management of first level grievances. Creates learning and knowledge transfer opportunities for assigned staff. Job Responsibilities (continued) Evaluates current operational methods and procedures and recommends improvements to optimize operational efficiency. Implements changes and communicates with support groups as required. Controls and updates data for reporting systems to ensure all Plant data requirements are met. Analyzes daily productivity reports to determine problems and trends. Shares analysis and key indicator results with team. Communicates frequently with the previous and post-shift Supervisors. Provides a brief “recap” of key activities performed and discusses any anomalies that occurred during the shift. Promptly responds to equipment failures, makes adjustments to meet scheduled deadlines, prepares report and notifies Production Control and Reporting. Maintains employees’ time and leave to ensure the accurate and timely pay for all employees. Produces reports, resolves related data issues and performs other administrative tasks associated with a team leader role. Qualifications Education High School diploma or provincial equivalent (GED) (Equivalent Experience may be accepted in lieu of a High School Diploma) Experience Minimum 1 year experience managing a team OR Minimum 2 years’ experience working within a unionized environment Working knowledge of Microsoft Office (i.e., understand the major features of each software application) Other Candidate Requirements Not Applicable Assets Post-secondary degree/diploma Other Information This requisition will be used to create an eligibility list for future permanent and term hires. Canada Post’s values and behaviours Our Values - Trust, Respect and Deliver represent our fundamental promise to ourselves, our expectations of one and another and our shared duty to our country. Our behaviours – Make the call, Know the destination, Deliver for others, Ignite our pride; embody our values, bringing them to life and guiding our actions. We’re committed to living these values and practicing these behaviours every day. Learn more about the values and behaviours by visiting the Canada Post website.

What you’ll do

The Supervisor is responsible for managing mail processing operations, ensuring production targets, service standards, and health and safety protocols are met. They provide leadership to the workforce, manage staffing levels, and administer human resources processes including performance and attendance management.

Requirements

Candidates must have a high school diploma or equivalent and at least one year of experience managing a team or two years in a unionized environment. Proficiency in Microsoft Office is required, and a post-secondary degree is considered an asset.

Listed skills

• Leadership · Preferred
• Data analysis · Preferred
• Microsoft Office · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Team management
• Operations management
• Workforce planning
• Health and safety compliance
• Performance management
• Conflict resolution
• Data analysis
• Microsoft Office
• Labour relations
• Coaching
• Leadership
• Reporting
• Process improvement
• Attendance management
• Disability management
• Operational Efficiency
• Mail Processing
• Productivity Reports
• Administrative Functions
• Knowledge Transfer
• Management
• Customer Service
• Disability Management
• Performance Management
• English Language
• Labor Relations
• Operations
• Investigation

Job areas

• Logistics
• Management & Leadership
• Human Resources
• Transportation
• Manufacturing
• Letter Carrier
• Postal Service / Mail Room Worker
• Mail Carriers and Sorting Clerks
• Postal Service Mail Carriers