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Job summary

The Post Office Assistant is responsible for selling postal products, processing mail, and providing customer service at the counter. They must also resolve delivery issues and manage administrative tasks related to mail classification.

Job details

Job Requisition Id: 203889 Business Function: Retail Primary City: Beaverlodge Province: Alberta Employment Type: On Call Employment Status: Term Language Requirement: English Essential Employee Class and Level: RVSGD11 - Level 1 Working Hours: On CallNumber of Vacancies: 1 Salary: $20.54/hrJob Closing Date (YYYY-MM-DD): 2026/10/11 Job Description If you have ambition, talent and drive, consider a fast-moving career with Canada Post. We are currently seeking an on-call Post Office Assistant who will use a customer-focused approach when providing counter services to customers. Note: The ideal candidate should reside in the community. Applicants outside the community in which the Post Office is located may be considered as needed. Job Responsibilities Sell postal products and service to the business community and public Sort, distribute and process mail into appropriate classifications Provide customers with information and forms Address delivery and service difficulties to resolve problems thoroughly and quickly Job Responsibilities (continued) Qualifications High school or provincial equivalency and/or experience in business administration Training and/or experience interacting with the public in a retail and/or service environment, including sales and cash transactions Understanding of general or post office accounting systems. Physically fit to lift mail containers of up to 50 lb, push or pull boxes, sort mail and stand for extended periods of time Flexibility to be available for temporary, on-call work Other Information Canada Post’s values and behaviours Our Values - Trust, Respect and Deliver represent our fundamental promise to ourselves, our expectations of one and another and our shared duty to our country. Our behaviours – Make the call, Know the destination, Deliver for others, Ignite our pride; embody our values, bringing them to life and guiding our actions. We’re committed to living these values and practicing these behaviours every day. Learn more about the values and behaviours by visiting the Canada Post website.

What you’ll do

The Post Office Assistant is responsible for selling postal products, processing mail, and providing customer service at the counter. They must also resolve delivery issues and manage administrative tasks related to mail classification.

Requirements

Candidates must have a high school diploma or equivalent and experience in retail or service environments. The role requires physical ability to lift up to 50 lbs and flexibility for on-call scheduling.

Listed skills

• Customer service · Preferred
• Problem solving · Preferred
• Cash handling · Preferred
• Communication · Preferred
• Physical stamina · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer service
• Retail sales
• Cash handling
• Mail sorting
• Accounting systems
• Physical stamina
• Communication
• Problem solving
• English Language
• Sales
• Customer Service
• Mail Sorting
• Accounting Systems
• Business Management Training

Job areas

• Retail
• Customer Service & Support
• Logistics
• Administrative
• Post Office Assistant
• Postal Service / Mail Room Worker
• Mail Carriers and Sorting Clerks
• Postal Service Clerks